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Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused on low-value work and too few dedicated to the high-value clients who drive growth.
By
Resource Pro Editorial Team

In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value to clients.
By
Resource Pro Editorial Team

ReSource Pro’s Boot Camp is going virtual this November 9-10. From networking with other insurance professionals to learning new strategies to improve your organization, here are six reasons to attend
byResource Pro Editorial Team

Certificates of insurance can be a vital moment of truth for insureds, yet are often delegated to entry level employees. Here’s why most solutions to certificate requests fail.
byBrenda Grow

Have you ever felt like you weren’t being heard at a meeting? We’ve all been there, but for some it’s a chronic issue, and can hold us back professionally. Having
byResource Pro Editorial Team

One of the key technologies powering insurance innovation today is optical character recognition (OCR). Learn how OCR can be used to cut insurance processing times significantly through automation.
byJustin Reisinger

From cybersecurity to mental health, a pandemic-induced recession has created new risks and reintroduced old ones. Read on to find out how the recession is impacting insurance.
byFrank Pennachio

Are you ready for the changes ahead? Learn how Insurance organizations can acquire new skills to adapt to an automated environment.
byChristopher Watkins

During times like this, it can be tricky to know what’s true and what’s false. Here are three recession myths you should be aware of.
byFrank Pennachio

Looking to drive efficiency in your insurance organization? Learn how Lean and Six Sigma will help you improve operational efficiency.
byCheryl Kusick

The insurance industry is complex and fast-paced, and will only become more so as time goes on. ReSource Pro brings the expertise you need to help navigate the evolving landscape.
byResource Pro Editorial Team

A single surplus lines policy may pass through a lot of hands during its existence. Each individual or entity involved in the process has a specific role to play, making
byResource Pro Editorial Team
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