Common Pitfalls in Third-Party Risk Management
As cyber risk increases, and insurance organizations depend more and more on cloud services and third parties, effective third-party risk management is more critical than ever to protecting your business’ value proposition and customer relationships.
Bridging the Gap in the Insurance Industry’s Talent Battle
Here are four solutions insurance businesses can use to optimize operations and attract talent.
Claims Handling overview
Strengthening Insurance Carrier Claims Handling During Volume Surges When claim volumes surge—whether driven by catastrophic events, rapid portfolio growth, or internal operational disruption—insurance carriers are under immediate pressure to respond quickly without sacrificing accuracy, compliance, or customer experience. Claims handling is one of the most visible and emotionally charged interactions an insurer has with policyholders. […]
How to Improve Customer Experience in Insurance
Let’s explore five strategies your organization can use to build a customer experience that boosts loyalty and retention.
ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s 2021 Inc. 5000 List
For 13th Consecutive Year, ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s Inc. 5000 List
P&C Insurers Maintain Digital Momentum in 2H 2021
Whether we are moving toward a post-pandemic era in the U.S. is debatable, but what seems clear is that tech-related plans are moving ahead full steam. So, what does the big picture look like?
P&C Insurers’ Distribution Plans Are Evolving
New research by ReSource Pro Consulting has found that while familiar distribution trends continue, carriers are also beginning to experiment more with new strategies, such as expanding partnerships with affinity groups. In this article, we’ll share some of our key findings.
ReSource Pro Acquires Insurance Licensing Services of America (ILSA) & Spot On Insurance (SOI)
ReSource Pro is excited to announce the acquisition of Insurance Licensing Services of America (ILSA) and Spot On Insurance (SOI), ILSA’s top rated insurance podcast.
How Insurance Agents Can Positively Influence Pricing
There are three “buckets” that factor into how insurance premiums are developed: frequency losses, severity, and insurance company expenses.
How Insurance Agents Can Address Bias in the Sales Process
Most insurance agents are unaware of cognitive biases. Let us break down each of these biases and explore how agents can overcome them during the sales process.