Anuj Jain, VP, Carrier Practice, Speaks with AM Best TV
Anuj Jain discusses how insurers have become more flexible and open to new business arrangements that will help them better handle labor shortage, growing competition, and economic developments.
Insurance Outsourcing: An Emerging New Industry
ReSource Pro pioneered insurance process outsourcing for the rest of the industry to address this ‘staffing’ challenge.
5 Critical Digital Engagement Capabilities for P&C Insurers
As the insurance industry enters a post-pandemic, digital-first era, property and casualty carriers that fail to adopt an effective digital engagement program, especially one that integrates proactive communication, risk falling behind.
In Good Standing: Certificate of Authority Statuses
Insurance businesses operating in a state other than their domicile jurisdiction need to register with the Secretary of State as a foreign corporation for a Certificate of Authority. Failing to complete these tasks in a timely manner can impact your ability to do business in that state.
The Need for Proactive Digital Engagement in Insurance
Today, customer expectations have overwhelmingly shifted to digital. The number of people who want all communications via paper or voice is rapidly dwindling, as the majority of the population uses messaging platforms and social media every day and are adept at all manner of mobile and online interactions.
How P&C Insurers Can Assess Their Digital Maturity
There are as many paths to digital transformation as there are insurers. Each is unique based on the product mix, distribution strategy, culture, and state of the company’s systems and data. However, Strategy Meets Action (SMA) has developed a framework for assessing digital capabilities that insurers are using successfully.
Insurtech 101: Robotic Process Automation in Insurance
Despite the name, Robotic Process Automation doesn’t involve the kind of robots you’d think. Get the rundown on attended and unattended RPA.
5 Strategies to Improve Producer Validation and Performance
As the number of seasoned producers nearing retirement rises, agencies must focus on creating a more robust producer development model, one with a curriculum that will challenge participants and help them be successful in today’s complex insurance marketplace.
Key Insurtech Terms to Know
As carriers and other insurance organizations continue to accelerate their digital transformation efforts in 2021 and 2022, let’s take a moment to break down a few key technologies currently impacting the industry today and some that are likely to do so in the future.
Insurance Professionals Talk Productivity
Last fall, we spoke with insurance and productivity experts to hear their thoughts on what productivity means to them, what prevents insurance organizations from being productive, and their favorite tech solution for improving productivity.