Insurtech 101: Robotic Process Automation in Insurance
Despite the name, Robotic Process Automation doesn’t involve the kind of robots you’d think. Get the rundown on attended and unattended RPA.
5 Strategies to Improve Producer Validation and Performance
As the number of seasoned producers nearing retirement rises, agencies must focus on creating a more robust producer development model, one with a curriculum that will challenge participants and help them be successful in today’s complex insurance marketplace.
Key Insurtech Terms to Know
As carriers and other insurance organizations continue to accelerate their digital transformation efforts in 2021 and 2022, let’s take a moment to break down a few key technologies currently impacting the industry today and some that are likely to do so in the future.
Insurance Professionals Talk Productivity
Last fall, we spoke with insurance and productivity experts to hear their thoughts on what productivity means to them, what prevents insurance organizations from being productive, and their favorite tech solution for improving productivity.
Common Pitfalls in Third-Party Risk Management
As cyber risk increases, and insurance organizations depend more and more on cloud services and third parties, effective third-party risk management is more critical than ever to protecting your business’ value proposition and customer relationships.
Bridging the Gap in the Insurance Industry’s Talent Battle
Here are four solutions insurance businesses can use to optimize operations and attract talent.
Claims Handling overview
Strengthening Insurance Carrier Claims Handling During Volume Surges When claim volumes surge—whether driven by catastrophic events, rapid portfolio growth, or internal operational disruption—insurance carriers are under immediate pressure to respond quickly without sacrificing accuracy, compliance, or customer experience. Claims handling is one of the most visible and emotionally charged interactions an insurer has with policyholders. […]
How to Improve Customer Experience in Insurance
Let’s explore five strategies your organization can use to build a customer experience that boosts loyalty and retention.
ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s 2021 Inc. 5000 List
For 13th Consecutive Year, ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s Inc. 5000 List
P&C Insurers Maintain Digital Momentum in 2H 2021
Whether we are moving toward a post-pandemic era in the U.S. is debatable, but what seems clear is that tech-related plans are moving ahead full steam. So, what does the big picture look like?