ReSourceful Thinking


4 Ways to Increase Contribution per Employee

September 29, 2015 / by ReSource Pro Editorial Team

Look at the wasted time taking place among your employees. our CEO Dan Epstein calls this “Zombie time.” It includes but is not limited to: workflow interruptions, redundant activities, over-qualified processing, and over-production on accounts.Differentiate good, healthy hours that deliver value to clients from the wasted time within an organization to optimize your environment and create…

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Two Magic Metrics for Profitable Agency Growth

September 22, 2015 / by ReSource Pro Editorial Team

Our very own Dan Epstein, CEO, ReSource Pro, was a recent guest on Monday Morning. Monday Morning is a mini-webinarseries hosted by insurance marketer George Nordhaus. On this episode Dan discussed two magic financial measurement concepts for use in increasing an agency’s profitability and growth: contribution per employee and premium-to-profit ratio. Typically agencies look at…

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Women: The World’s Most Wasted Asset

September 17, 2015 / by ReSource Pro Editorial Team

In a recent edition of Monday Morning with insurance marketer George Nordhaus, Marilyn Norman, Senior Client Advisor at ResourcePro, discussed the underutilization of women in the global workforce and the positive impact they have on business. During the fascinating discussion Marilyn shared some facts about historical and current views on women in different cultures around…

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4 Ways Insurance Agencies Can Give Back

August 18, 2015 / by ReSource Pro Editorial Team

The insurance industry gives back to communities locally and globally in a big way. According to a survey conducted by the Insurance Industry Charitable Foundation (IICF) in partnership with McKinsey & Company and the Insurance Information Institute (I.I.I.), charitable giving across the P&C industry – from the largest carriers to the smallest agencies nationwide –…

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Attracting Millennials to Insurance

July 9, 2015 / by ReSource Pro Editorial Team

Much has been written over the last several years about the talent gap the insurance industry faces, and its unpreparedness to fill this gap as more than 40% of insurance agency staff members are over 50 years old and increasingly more baby boomers are set to retire. A recent article in IBA Magazine, “Attracting the…

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Google Wants Your Website to be Mobile-friendly

June 30, 2015 / by ReSource Pro Editorial Team

Earlier this year, Google gave us a head’s up that mobile friendliness would be used as a ranking signal for websites in organic search. Sites that were not mobile friendly could be negatively affected in their search ranking.  In fact, Google issued a deadline of April 21 for sites to operate effectively and efficiently on…

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The Sharing Economy and the Workplace

June 25, 2015 / by ReSource Pro Editorial Team

Uber, Lyft, Airbnb, HomeAway, TaskRabbit, Homejoy, Instacart, and other companies all represent what we now call a sharing economy. A sharing economy is a flexible economic network of people that share resources – such as equipment, services, and skills – with one another, often at significantly lower cost than traditional retail or employment arrangements. With…

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3 Ways Your Agency can Benefit from a Mentoring Program

June 2, 2015 / by ReSource Pro Editorial Team

Today’s workplace is comprised of four generations of employees (Silent Generation, Baby Boomers, Generation X and Millennials). You’ll find companies with twenty-year-olds working side-by-side with colleagues who may be 40 or 50 years older than them. Each generation comes to the workplace with their unique strengths, skillset and experience and can benefit from a mentoring…

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Pre-hire Assessments are Helping Companies Hire the Right People

May 26, 2015 / by ReSource Pro Editorial Team

A recent article in the Wall Street Journal highlights the increased use of pre-hire assessments among American companies. According to the article, eight of the top 10 U.S. private employers now administer pre-hire tests in their job applications for some positions. In the last 10 years or so, the use of pre-hire assessments has increased…

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4 Reasons Your Agency Needs an Intern

May 19, 2015 / by ReSource Pro Editorial Team

Summer is fast approaching Most students will be looking for ways to boost their resumes and get experience with a summer internship. If you haven’t already, your insurance agency may want to hire an intern or even start an internship program. In the short term, interns are a great way to fill in the gaps when  staff take…

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How Millennials Shop and Buy

May 12, 2015 / by ReSource Pro Editorial Team

Millennials are your next big insurance client segment, and they shop differently from the generations that preceded them. Think digital and due diligence. A Gallup study indicates insurers can make headway using five basic steps. 1. Leverage relationships—Members of older generations and other family members who have positive interaction with your insurance organization can influence…

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Military Guys Go CEO: ResourcePro CEO Dan Epstein Talks Strategy

May 7, 2015 / by ReSource Pro Editorial Team

ResourcePro CEO, Dan Epstein was a recent guest on Nation First Radio’s show, “Everyday Valor,” co-hosted by Kristin Beck and Maureen Brody.  Everyday Valor serves a network of military listeners and features normal people doing extraordinary things. In the April 10th radio segment, “Military Guys Go CEO,” Maureen interviews Dan, who served in the Israeli…

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What’s Bending the Industry in 2015

May 5, 2015 / by ReSource Pro Editorial Team

The buzzword of the year is disruptor. But if you are prepared for what is around the corner, you might find the word “first-mover” more appropriate. CCC Information Services provides 10 changes that will reshape the insurance industry in 2015. Millennials in the work force—Their work habits, benefits needs, salary demands, office culture and work/life…

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Independent Agents and Brokers Dominate Market

April 28, 2015 / by ReSource Pro Editorial Team

Independent insurance agents and brokers remain the dominant force in commercial lines and rival direct writers and captives in personal lines, according to the 2015 Market Share Study by the Independent Agents & Brokers of America (the Big “I”). The study, based on market share and company expense data from A.M. Best Company, indicates that…

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Poor Data Infrastructure Inhibits Analytics

April 22, 2015 / by ReSource Pro Editorial Team

With the increased focus on analytics in all areas of the insurance industry, property-casualty insurers are facing serious challenges in achieving their analytics goals. Information technology leaders at large P&C insurers suffer with obsolete data infrastructure that inhibits analytics and adds an average of 25% to the cost of IT projects, according to a new…

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