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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
At ReSource Pro, we’re deeply committed to cybersecurity and business continuity. Here’s a behind-the-scenes look at how our team responded to the recent global CrowdStrike outage.
byTodd Yu
Our website is shiny and new – but our core mission and service-centric mindset haven’t changed.
byBeth Taylor
In a recent Coffee Talk session with ACN’s Brian Langerman, Mark Breading, Senior Partner of Transformation Services at ReSource Pro, discussed the evolving landscape of the P&C insurance industry.
byMark Breading
The insurance industry is known for being traditional and cautious, which often means adopting new technology later than other industries. But with the rise of the Internet of Things (IoT)
byHeather Turner
With the current hard market, carrier delays, and increasing rates and coverages required, retailers are in a difficult position: maintaining adequate coverage for your insureds while shopping different carriers and
byPhilip Vallido
ReSource Pro experts were prominently featured in the latest Insurance Journal article, contributing valuable ideas on optimizing sales, marketing, and agency management. They cover a range of topics, from AI
byResource Pro Editorial Team
Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,
byResource Pro Editorial Team
For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and
byMark Breading
byResource Pro Editorial Team
byMark Breading
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