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We believe the best work happens when we’re together. In 2026, ReSource Pro is hitting the road to meet our partners where the industry takes shape, specifically in the rooms where strategy, tech, and operations collide. We’ve handpicked these events as the top places to connect, solve problems, and move the needle together. See where
By
Resource Pro Editorial Team
The insurance industry is no stranger to talent challenges. An aging workforce, accelerating retirements, and growing role complexity have made attracting and retaining new professionals a strategic concern across carriers, brokers, and service organizations. Too often, however, the conversation centers on what younger workers supposedly lack — whether that is loyalty, patience, or awareness of
By
Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and
byMark Breading and Heather Turner
As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our
byResource Pro Editorial Team
In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and
byHeather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to
byResource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated
byResource Pro Editorial Team
Is AI shaping P&C, or stripping it of what matters? Artificial intelligence is already changing the world and is poised to reshape every aspect of our lives. There is little
byMark Breading
In the insurance industry, many operations leaders feel like they’re stuck playing an endless game of whack-a-mole. Fix one problem, and two more pop up. Between integrating fragmented systems, balancing
bySteve Murphy
Since the dawn of the Internet, predictions have abounded about the demise of the insurance agent, with the idea that the digital world would drive a shift to direct, online
byMark Breading
We sat down with Traci Slater, Assistant Manager, SDU – ReSource Pro Compliance, US, to discuss the growing demand for specialty licensing support and how the company has enhanced its
byResource Pro Editorial Team
Peak renewal season means a sudden high volume of tasks, from paperwork to customer communications. The 2025 insurance renewal season will be no exception, with some experts predicting added layers
byErnie Feirer
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