Insurance Agency Compliance Requires Full-Time Focus
Dropping the ball on regulatory issues can halt insurance agency growth, disrupt service, and result in costly penalties. Agencies need an experienced partner to ensure compliance full time.
Adapting to Change: The Next Era of Underwriting in Mid/Large Commercial Lines
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The past two years are clear evidence of how commercial lines adapted to a rapidly changing world, especially underwriting. Now, insurers are accelerating their plans to move their underwriting departments into the next era.
Understanding Robotic Process Automation in Insurance
Robotic process automation is a powerful tool that can improve operations in a myriad of ways. When employed correctly, RPA can help employees free up as much as 30% capacity at an enterprise level.
KALEIDOSCOPE Podcast EP 13: How Companies Can Approach Mental Health Treatment
In this episode of Kaleidoscope, we discuss the latest cutting-edge health care methods used by psychologists to care for injured workers experiencing mental health challenges.
Use Case: End-to-End Policy Servicing Helps MGA Focus on Growth
Find out how our Insurance Experience Center made a difference for one MGA, enabling them to meet service commitments and spend more time focused on sales production.
Four Advantages of Outsourcing Employee Benefits Administration
Outsourcing employee benefits administration is a powerful way for brokers to ease the pressure on their employees and provide consistent, memorable experiences to clients.
KALEIDOSCOPE Podcast EP 12: Innovative Strategies to Manage Healthcare Costs
In this episode of Kaleidoscope, we discuss new and innovative strategies that will forever change how you view the future of managing health care costs.
Talent and Workforce Trends in Property and Casualty Insurance
As insurance professionals continue to retire in large numbers, how is the industry responding and what roles are needed most? Four key trends, along with recent Strategy Meets Action (SMA) research, offer insight into the industry’s battle for talent.
Personal Lines Distribution: From Agents First to Agents Last?
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Direct distribution models in personal lines have gained traction and market share over the last two decades. The insurtech movement has now presented new options for digital distribution, such as direct digital via web/mobile.
P&C Commercial Insurers Strategic Initiatives
The insurance industry has shifted its priorities in response to changing consumer demands, altered business patterns, and the ongoing workforce revolution. Recent Strategy Meets Action research revealed business drivers pushing commercial insurers’ technology investments forward in 2022.