DE| Delaware Department of Insurance Bulletin No. 98, revised February 5, 2026, informs all admitted and approved domestic and foreign insurers that employees corresponding with the Department—particularly on consumer complaint investigations—must provide direct telephone numbers and email addresses, and expands this expectation to require direct contact information for all UCAA Form 14 contact types so the Department can reach the appropriate representative without delay. Carriers may update UCAA Form 14 contact information at any time through SBS for Organizations or by submitting the form directly, must report changes to contact information within 30 days of personnel changes (with Catastrophe/Disaster Coordination contact changes submitted immediately), and should conduct an annual review of their SBS contact information.