New MD Bulletin: No More Certified-Mail Requirements to Cancel Public Adjuster Agreements

MD| The Maryland Insruance Administration‘s Bulletin 26-11 clarifies that Maryland public adjusters cannot impose extra burdens on consumers who want to cancel public adjuster contracts within the statutory 10‑business‑day period, such as requiring certified mail or restricting cancellation to a single delivery method. Under Insurance Article §10‑411(h), contracts must contain the mandatory right-to-cancel language, and adjusters may not alter this wording or add terms that limit how written cancellation notices may be mailed or delivered. The Maryland Insurance Administration interprets “mailed or delivered” to allow multiple reasonable methods, including U.S. mail, commercial carriers, delivery services, hand delivery, or email. Public adjusters who attempt by contract or other means to require more onerous cancellation methods than the statute allows may face disciplinary action under §10‑410(a).

Click here to see MD Bulletin 26-11