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How the Insurance Industry is Rethinking Talent Strategies

In a recent webinar sponsored by ReSource Pro, Strategy Meets Action’s Mark Breading moderated a panel discussion with several insurance industry leaders, who spoke about the talent challenges facing their companies and the strategies and solutions they have implemented.
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Resource Pro Editorial Team

How Personal Lines Insurers are Addressing Digital Transformation Gaps

' The personal lines segment is known for leading the charge with innovations and technologies – a reputation that only strengthened during the pandemic. Personal line insurers were poised to meet the new digital needs of customers and employees when other industries struggled to adapt to the virtual

Case Study: Elevating Customer and Employee Experience

Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s largest insurance brokers move away from these routine tasks & increase their focus on client needs.
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Resource Pro Editorial Team

It’s Time for P&C Insurers to Reimagine Digital Payments

ReSource Pro Consulting's recent research report revealed that although there is a strong effort by insurers to provide true digital payment experiences, many continue to operate with outdated processes that don't meet the needs of today's consumers.

Digital Transformation in Commercial Lines: A Frenzy of Activity

Although the pandemic helped accelerate innovation in some areas of the business, many commercial lines insurers also came to realize how unprepared they were for the digital demands resulting from the global crisis.

KALEIDOSCOPE Podcast EP 10: Legalization of Marijuana in the Workplace

In this episode of Kaleidoscope, we discuss the legalization of marijuana in the workplace, the impact and challenges it can create, and most importantly, how employers can navigate the risk.
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Susan Touissant

How To Get the Most Out of Your Distribution Force

Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the lowest price, insurance companies don't get the opportunity to compete on their capabilities to reduce risks and improve
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Susan Touissant and Frank Pennachio

Five Predictions for Property and Casualty Insurance in 2022

ReSource Pro Consulting research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are our top five predictions.

What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent
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Mark Breading

How Agencies Can Reduce E&O Risk Across the Policy Lifecycle

Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key
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Brenda Grow

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