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Anuj Jain discusses how insurers have become more flexible and open to new business arrangements that will help them better handle labor shortage, growing competition, and economic developments.
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ReSource Pro
ReSource Pro pioneered insurance process outsourcing for the rest of the industry to address this ‘staffing’ challenge.
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Resource Pro Editorial Team
As the insurance industry enters a post-pandemic, digital-first era, property and casualty carriers that fail to adopt an effective digital engagement program, especially one that integrates proactive communication, risk falling behind.
Insurance businesses operating in a state other than their domicile jurisdiction need to register with the Secretary of State as a foreign corporation for a Certificate of Authority. Failing to complete these tasks in a timely manner can impact your ability to do business in that state.
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Resource Pro Editorial Team
Today, customer expectations have overwhelmingly shifted to digital. The number of people who want all communications via paper or voice is rapidly dwindling, as the majority of the population uses messaging platforms and social media every day and are adept at all manner of mobile and online interactions.
There are as many paths to digital transformation as there are insurers. Each is unique based on the product mix, distribution strategy, culture, and state of the company’s systems and data. However, Strategy Meets Action (SMA) has developed a framework for assessing digital capabilities that insurers are using
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Mark Breading
Despite the name, Robotic Process Automation doesn't involve the kind of robots you'd think. Get the rundown on attended and unattended RPA.
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Justin Reisinger
As the number of seasoned producers nearing retirement rises, agencies must focus on creating a more robust producer development model, one with a curriculum that will challenge participants and help them be successful in today’s complex insurance marketplace.
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Susan Touissant
As carriers and other insurance organizations continue to accelerate their digital transformation efforts in 2021 and 2022, let’s take a moment to break down a few key technologies currently impacting the industry today and some that are likely to do so in the future.
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Resource Pro Editorial Team
Last fall, we spoke with insurance and productivity experts to hear their thoughts on what productivity means to them, what prevents insurance organizations from being productive, and their favorite tech solution for improving productivity.
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Resource Pro Editorial Team
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