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Find a little bit of everything, from research highlights to use cases and how-to guides.

Agencies’ 2025 strategic initiatives enhance efficiency and productivity

What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.

By

Mark Breading and Heather Turner

Finance, innovation, and growth: Q&A with ReSource Pro’s new CFO Gene Hugh

As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our new Chief Financial Officer and sat down with him to learn more about his vision, experience, and what excites him most about joining the company.

By

Resource Pro Editorial Team

Practical approaches to AI for carriers: Leveraging and governing AI for value

For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and

August 22, 2024

byMark Breading

IAIP names Gayla Martin as Insurance Professional of the Year

IAIP has honored ReSource Pro's own Gayla Martin with the prestigious prestigious Insurance Professional of the Year award - learn more about her achievements!

June 28, 2024

byResource Pro Editorial Team

How will embedded insurance affect agents and brokers?

Embedded insurance products are on the rise - should agents and brokers be concerned about these new solutions? How can distributors best respond and adapt?

June 26, 2024

byMark Breading

Insurtech Insights 2024: The human side of insurtech

At insurance events, something is always happening between the diverse sessions, bustling vendor floor, and lively networking tables. While logos and banners dominated the event floor, the people were the

June 18, 2024

byMing Kostuck

MGAs and Smaller Carriers Drive Growth in Core System Purchases

Leading insurance companies – both carriers and MGAs – are investing in core systems to solve issues with market responsiveness and customer servicing. Find out about recent trends in our

May 28, 2024

byTom Benton

The Insurance Futurist Shaping the Industry of Tomorrow

Throughout his career, Mark Breading has been known for his tailored advising, growth mindset, and commitment to guiding the next generation of insurance leaders. It comes as no surprise that

May 17, 2024

byResource Pro Editorial Team

Five “Whys” to Transform Underwriting

In an evolving insurance landscape, Meredith Barnes-Cook explores how the "Five Whys" method can drive underwriting transformation, ensuring companies tackle root problems rather than symptoms.

May 10, 2024

byMeredith Barnes-Cook

2024 Transformation Landscape: Commercial Lines Success Initiatives

Over a decade, we've monitored shifts within commercial lines insurance. Recent economic variability, a talent crunch, climate changes, and tech advancements have heightened the stakes for 2024, urging carriers to

April 25, 2024

byMing Kostuck

Carrier Management: CEO Dan Epstein on the Global Talent Crisis

Dan Epstein discusses the insurance talent crisis in Carrier Management, advocating for "up-sourcing" to address workforce gaps and retain knowledge. He highlights KPM as a key to operational efficiency and

April 5, 2024

byResource Pro Editorial Team

2024 Insurance Market Outlook for Retailers

Amid a tough insurance market due to global factors, experts foresee mixed outcomes for 2024. With challenges like rising costs and the talent crisis persisting, firms must innovate and prioritize

March 27, 2024

bySusan Touissant

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Agencies’ 2025 strategic initiatives enhance efficiency and productivity