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operations

How three industry leaders are transforming insurance operations with ReSource Pro

In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value to clients.

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Resource Pro Editorial Team

Unlock the power of lean process mapping for insurance digital transformation | ReSource Pro

Unlock the power of Lean process mapping for insurance digital transformation 

In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to BCG Consulting, while 75% of insurance companies have digital initiatives in motion, only 25% see measurable value. So, what’s holding organizations back? The answer often

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Resource Pro Editorial Team

Podcast Recap: Mark Breading on Strategy, Distribution, and Data

In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from

byResource Pro Editorial Team

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles

' New research from ReSource Pro Consulting indicates MGAs face several roadblocks when investing and deploying new technology capabilities. MGAs are tackling various technology initiatives spanning distribution, internal operations, and

byHeather Turner

7 Ways Agents and Brokers can Reduce EO Risk

7 Ways Agents and Brokers Can Reduce E&O Risk

E&O can be costly for insurance agencies. The best defense against E&O liability is to stick to the basics: Encourage your producers and account managers to improve their technical knowledge;

byResource Pro Editorial Team

Q&A with Josh Levine

The State of CX in Insurance: Q&A with Josh Levine of Cake & Arrow

' As insurance buyers’ expectations continue to rise, driven by new data and technology, many insurance organizations are falling behind. To take a closer look at the state of customer

byResource Pro Editorial Team

How Insurers Can Improve Submit to Quote with Submission Triage Blog

Improve Submit-to-Quote with Submission Triage

Between high volumes of submissions, a tight talent market, and other industry challenges, it’s easy for underwriting teams to become overwhelmed and overtaxed. To keep underwriters focused and efficient, insurers

byResource Pro Editorial Team

Core Systems Are More Critical Than Ever for Enabling Digital Transformation

Core Systems Are Critical for Enabling Digital Transformation

A research report from ReSource Pro Consulting examines core systems deals completed in 2022 from 18 of the top solution providers in the market today. The research suggest that the

byTom Benton

The 5 S’s Method for More Efficient Insurance Operations

Whether you’re looking to improve certain aspects of your insurance operations that aren’t meeting expectations or simply want to take them to the next level, it can be tough to

byResource Pro Editorial Team

4 Market Drivers Impacting Employee Benefits Brokers

From rising customer expectations to talent shortages, today’s employee benefits insurance brokers are being challenged to find new ways to operate more efficiently, increase profitability and elevate the customer experience.

byResource Pro Editorial Team

How My View of ChatGPT Changed In 90 Days

Only a few months ago, it was easy to tell the difference between human- and AI-generated content; today, the task is far more difficult. Experimentation with the technologies is mandatory.

byMark Breading

Case Study: Agency Eliminates Cross-Plan Offsetting Risk

One of the Top 25 property and casualty insurance agencies in the U.S. was selling level-funded health insurance plans to its business customers. These plans are often marketed as lower-risk

byResource Pro Editorial Team

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