Search
Search

Blog

Find a little bit of everything, from research highlights to use cases and how-to guides.

  • Offering Type:

  • Clear filters

Featured posts

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro

Insurance capacity management for sustainable growth

Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance

The moment of loss is where insurance earns or loses relevance

Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately

by

Resource Pro Editorial Team

Surplus Lines State Stamps: The Essentials

Surplus lines compliance requires careful attention to detail and adhering to a sometimes bewildering variety of state requirements. Keeping the essentials in mind and understanding the why behind these requirements
by

Resource Pro Editorial Team

Human holding magnifying glass looking at charts and graphs

2019 Sales & Service Survey: Pre-Launch Takeaways

ReSource Pro conducted a survey to see what sales & service departments really think of one another. Here is a sneak peek!
by

Frank Pennachio

The dinosaur is on the ground looking for things to eat around.

Are Independent Agents Going the Way of the Dinosaur?

With the surge of M&A activity happening among insurance agencies, will independent agents be around in the next era?
by

Scott Wilson

Ethnically diverse group of people piecing together a navy blue puzzle.

Operate Like You Mean It

Mergers and Acquisitions can bring about another kind of M&A: Mayhem and Agitation. Read about how to clear the path for scalable growth.
by

Resource Pro Editorial Team

First place ribbon for the best interns ever!

Celebrate and Engage Your Gen Z Talent

ReSource Pro celebrates National Intern Day! Our interns have no doubt contributed to company operations, and we thank them for their work.
by

Resource Pro Editorial Team

The person is not allowed to invest any money anymore as he has been losing so much money for the company investing on the wrong startups.

How to Kill Agency Profitability

Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.
by

Frank Pennachio

A person is standing on top of the broken bridge to see what he needs to do in order to get across it without jumping.

Closing the Chasm between Sales and Service

Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
by

Frank Pennachio

The trophy is for the winner of the insurance competition that occurred yesterday.

Consulting Team Named Finalists at US Insurance Awards

Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
by

Resource Pro Editorial Team

A person is holding a small star and says that the person who has the most success would be able to get the star.

Throwback Thursday: How Far Insurance Has Come

Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we've moved to digital.

Adjusters: They’re Not All the Same

Other than the agents who sell them their policy, the insurance professionals who have the most contact with policy holders are adjusters. If you don’t work in claims, however, you
by

Resource Pro Editorial Team

You might be interested in

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro
Blog

Insurance capacity management: Growths biggest lever

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance
Blog

Embedded parametric insurance: fixing the moment of loss

by

Resource Pro Editorial Team

The AI trust gap is an organizational problem, not a model problem
Blog

The AI trust gap is an organizational problem, not...

by

Resource Pro Editorial Team

Let’s work through it together

Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.

Contact our team