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Robotic process automation is a powerful tool that can improve operations in a myriad of ways. When employed correctly, RPA can help employees free up as much as 30% capacity
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Resource Pro Editorial Team

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In this episode of Kaleidoscope, we discuss the latest cutting-edge health care methods used by psychologists to care for injured workers experiencing mental health challenges.
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Frank Pennachio

Many operations stop after getting the essentials down. According to the Nolan Company’s Stephen Murphy, to consistently deliver excellent service and be a true “Center of Excellence” the operation must
If hitting a target only involved aim, every company would be hitting the mark. The fact is most aren’t. Why? Insurers that want to achieve profitable growth must factor multiple
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Steve Discher

Find out how our Insurance Experience Center made a difference for one MGA, enabling them to meet service commitments and spend more time focused on sales production.
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Resource Pro Editorial Team

Outsourcing employee benefits administration is a powerful way for brokers to ease the pressure on their employees and provide consistent, memorable experiences to clients.
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Resource Pro Editorial Team

The term “lapsed” refers to an insurance license that the holder does not renew at the time of its expiration date, but which state regulators have yet to administratively terminate.
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Resource Pro Editorial Team

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In this episode of Kaleidoscope, we discuss new and innovative strategies that will forever change how you view the future of managing health care costs.
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Susan Touissant

As insurance professionals continue to retire in large numbers, how is the industry responding and what roles are needed most? Four key trends, along with recent Strategy Meets Action (SMA)
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Resource Pro Editorial Team

' Direct distribution models in personal lines have gained traction and market share over the last two decades. The insurtech movement has now presented new options for digital distribution, such
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Mark Breading

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