Insurance Journal’s 101 Sales, Marketing and Agency Management Ideas
Emotional Connections. Great brands avoid selling products. Great salespeople cultivate emotional connections with customers. —Harvard Business Review, August 2016
Developing Leaders Who are Great – Not Just Good
Managers who demonstrate leadership skills have a clear impact on daily company and employee performance. Managers, by definition, are responsible for coaching, influencing and creating the space for employees to perform their best to improve both productivity and quality of service.
Data and Analytics Key to Harnessing New Capital
Money from private equity and hedge funds continues to enter the program sector squeezing rates but raising the value of organizations that best harness data.
Talent Engagement: Controlling Turnover, Building Employee Satisfaction and Managing Change
Talent engagement is more than “keeping people happy”—it is a set of managerial and leadership activities critical for building and maintaining a strong team while keeping talent costs reasonable.
Tomorrow’s Insurance: A Graphic Novel

We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.
4 Ways to Harness Talent Management for Profitability
In the age of automation and machine learning, insurance leaders should not overlook the most important element to long-term success: their people. No matter the technology or processes you implement, you still need talent to execute and make decisions. That’s where talent excellence comes in.
Project Manage Like You Mean It

Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
How to Create Smart Operations

There is a tremendous opportunity for greater profitability for agencies that implement best practices in their organizations.
Reinforcement and Change Management

It’s time to equip your employees with the knowledge they need to make change happen. Let us provide you with the right tools to help you perform.
Knowledge and Ability Make Change Happen

Putting fun in the workplace means making it a happy place to be! A happy worker is a productive worker.