NAIC and NIPR: What They Do
If you’ve been in the insurance industry for long, you’ve seen references to the NAIC and NIPR. These two organizations play a fundamental role in regulating our industry.
Talk the Talk, Walk the Gemba Walk

Gemba-huh? Founder and Chief Operating Officer, Matt Bruno schools you on how to talk the talk and walk the gemba walk.
First and Last Impressions Are Everything

Everyone knows that first impressions count, but some forget that last impressions are just as important (if not more so)!
2018 Year In Review

It’s been a very memorable year! Here’s to continued collaboration in 2019.
What Sully Taught Me About Multitasking

There are a lot of lessons to be learned from hero Captain Sully – one of the most important is the art of multitasking.
Dealing with a Lapsed License
If the individual license for an agency’s Designated Responsible Licensed Producer (DRLP) lapses, it puts the agency’s license at jeopardy. Here’s what to do if your license renewal deadline has ‘whooshed by’.
Defend Your Data From Ransomware

Is your data at risk of being taken hostage? If you use a computer, the answer is yes. Patrick Costello tells you how to boost your cybersecurity.
8 Sources for Insurance Designations
For producers and compliance professionals alike, professional designations show your commitment to your insurance career. Furthermore, they can open doors to a new job or promotion to a leadership role with your current agency.
The Shrinkage Issue: Why Growth Isn’t Everything

There are some things in life that you might want to be smaller (waistlines, computers, dogs) but profit margin is never one of them.
Laurie Ranegar Gives Expert Advice on Disaster Recovery
After the hurricane or other natural catastrophe passes, are you ready for the next storm of claims?