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How To Get the Most Out of Your Distribution Force

Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the lowest price, insurance companies don’t get the opportunity to compete on their capabilities to reduce risks and improve outcomes.

Richard Vonesh on Tech and Talent in Claims

Richard Vonesh, Senior Management Consultant, Carrier Practice at The Nolan Company, wrote for PropertyCasualty360 on the importance of balancing tech tools and human skills in claims operations.

What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent strategies now more than ever before.

How Agencies Can Reduce E&O Risk Across the Policy Lifecycle

Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key aspects of the policy lifecycle.

Digital Transformation Acceleration Relies on Core Systems

The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that this need is influencing how insurers and MGAs are purchasing core systems.