What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?
The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent strategies now more than ever before.
How Agencies Can Reduce E&O Risk Across the Policy Lifecycle
Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key aspects of the policy lifecycle.
KALEIDOSCOPE Podcast EP 10: Reducing Waste, Abuse, & Fraud in Healthcare Plans
In this episode of Kaleidoscope, we discuss how employers can reduce the waste, abuse, and fraud often found in health care plans.
Digital Transformation Acceleration Relies on Core Systems
The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that this need is influencing how insurers and MGAs are purchasing core systems.
Susan Toussaint on Producer Selling Styles
Susan Toussaint, VP of Growth Solutions, wrote for Independent Agent Magazine to discuss common insurance selling approaches.
Mark Breading on the Future of Insurance
Mark Breading, Partner, Carrier Transformation at Strategy Meets Action, wrote for PropertyCasualty360 on how technology is driving change in insurance and the role that insurance professionals will play in the future.
Employee Benefits Continue to Evolve

Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their competitors’. But what’s driving the change and what benefits are being prioritized?
Carriers and the Decline in Insurance Agent Education
Education for insurance agents has turned into a race toward the bottom. It’s time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into strategic discussions about their respective roles now and in the future.
How insurance agencies can win the battle for talent
Rethinking Talent Strategy in a Changing Insurance Workforce The insurance industry is facing a growing talent shortage that threatens long-term growth, service quality, and competitiveness. As experienced professionals near retirement and fewer new entrants choose insurance as a career, agencies are under mounting pressure to rethink how they attract, retain, and develop talent. Addressing this […]
Strategies to Build Security Awareness
Awareness is a critical tool for reducing an organization’s security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you ensure that yours is effective.