Insurance Vendors Are Upping the Game in Competition for Talent
Talent has been a front and center topic in boardrooms across the U.S. amid the pandemic, widespread resignations, a labor shortage, and other trends challenging the recruitment and retention of employees. Yet, companies across the insurance ecosystem have adapted remarkably well, including the vendors that serve the industry.
How the Insurance Industry is Rethinking Talent Strategies
In a recent webinar sponsored by ReSource Pro, Strategy Meets Action’s Mark Breading moderated a panel discussion with several insurance industry leaders, who spoke about the talent challenges facing their companies and the strategies and solutions they have implemented.
How Personal Lines Insurers are Addressing Digital Transformation Gaps
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The personal lines segment is known for leading the charge with innovations and technologies – a reputation that only strengthened during the pandemic. Personal line insurers were poised to meet the new digital needs of customers and employees when other industries struggled to adapt to the virtual era.
Case Study: Elevating Customer and Employee Experience
Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s largest insurance brokers move away from these routine tasks & increase their focus on client needs.
Fatima Dean Named One of Insurance Business America’s Elite Women 2022
Fatima Dean, Director of Client Development, has been recognized in Insurance Business America’s Elite Women list, celebrating women in insurance who have made significant accomplishments and advanced diversity in the industry.
It’s Time for P&C Insurers to Reimagine Digital Payments
ReSource Pro Consulting’s recent research report revealed that although there is a strong effort by insurers to provide true digital payment experiences, many continue to operate with outdated processes that don’t meet the needs of today’s consumers.
Digital Transformation in Commercial Lines: A Frenzy of Activity
Although the pandemic helped accelerate innovation in some areas of the business, many commercial lines insurers also came to realize how unprepared they were for the digital demands resulting from the global crisis.
Susan Toussaint on Producers and the C-suite
Susan Toussaint, VP of Growth Solutions, wrote for Independent Agent Magazine on how producers can capture the attention of the C-suite.
KALEIDOSCOPE Podcast EP 10: Legalization of Marijuana in the Workplace
In this episode of Kaleidoscope, we discuss the legalization of marijuana in the workplace, the impact and challenges it can create, and most importantly, how employers can navigate the risk.
Elevating customer and employee experience with BPM
Business Process Management for Insurance Brokers For large insurance brokerages, delivering a world-class customer experience while controlling costs and navigating persistent talent challenges is an ongoing balancing act. As organizations scale across regions, product lines, and specialty practices, administrative complexity grows. This complexity often pulls skilled employees away from high-value client engagement and toward routine, […]