White label solution enhances broker’s small-commercial account servicing
White-label policy servicing As insurance brokerages grow through acquisition, the operational demands placed on servicing teams often increase faster than expected. This is especially true in the small commercial segment, where high policy volumes, frequent service requests, and tight margins can quickly strain internal resources. For one national insurance brokerage, acquiring an agency with a […]
ReSource Pro smooths specialty carrier’s entry into world’s largest insurance market
Scalable Insurance Market Entry Support for Specialty Carriers Expanding into the U.S. Entering a new insurance market is a complex undertaking—particularly for specialty carriers expanding into the United States for the first time. Regulatory requirements, unfamiliar distribution dynamics, evolving technology platforms, and the need to scale operations quickly can overwhelm even well-capitalized organizations. Insurance market […]
Claims solution accelerates ride-share program for E&S carrier
Scalable Insurance Carrier Claims Solutions for Surging Claim Volumes Insurance carriers face increasing pressure to process claims quickly, accurately, and at scale—especially when unexpected volume spikes occur. Program growth, new distribution partnerships, catastrophic events, or emerging risks can all trigger sudden surges in claims activity. When internal teams are unprepared, these spikes expose operational weaknesses […]
P&C Commercial Insurers Strategic Initiatives
The insurance industry has shifted its priorities in response to changing consumer demands, altered business patterns, and the ongoing workforce revolution. Recent Strategy Meets Action research revealed business drivers pushing commercial insurers’ technology investments forward in 2022.
ReSource Pro Acquires Boston-based InsurTech Startup towerIQ
ReSource Pro Acquires Boston-based InsurTech Startup towerIQ; SaaS company to provide additional automation, enhanced experience for clients.
Insurance Vendors Are Upping the Game in Competition for Talent
Talent has been a front and center topic in boardrooms across the U.S. amid the pandemic, widespread resignations, a labor shortage, and other trends challenging the recruitment and retention of employees. Yet, companies across the insurance ecosystem have adapted remarkably well, including the vendors that serve the industry.
How the Insurance Industry is Rethinking Talent Strategies
In a recent webinar sponsored by ReSource Pro, Strategy Meets Action’s Mark Breading moderated a panel discussion with several insurance industry leaders, who spoke about the talent challenges facing their companies and the strategies and solutions they have implemented.
How Personal Lines Insurers are Addressing Digital Transformation Gaps
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The personal lines segment is known for leading the charge with innovations and technologies – a reputation that only strengthened during the pandemic. Personal line insurers were poised to meet the new digital needs of customers and employees when other industries struggled to adapt to the virtual era.
Case Study: Elevating Customer and Employee Experience
Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s largest insurance brokers move away from these routine tasks & increase their focus on client needs.
Fatima Dean Named One of Insurance Business America’s Elite Women 2022
Fatima Dean, Director of Client Development, has been recognized in Insurance Business America’s Elite Women list, celebrating women in insurance who have made significant accomplishments and advanced diversity in the industry.