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Expected Outcome Assessment: Ensure in-flight initiatives deliver the expected results

Getting Large Insurance Initiatives Back on Track with an Expected Outcome Assessment Large-scale initiatives are now a constant across the insurance industry. Technology modernizations, product launches, acquisitions, distribution changes, and operating model transformations all require significant investment and organizational focus. Yet despite careful planning and strong intent, many initiatives fail to deliver their expected results. […]

Strategic Growth Framework: Focus on what matters

Building a Strategic Insurance Growth Framework Path to Profitable Growth in a Changing Market The insurance industry is undergoing rapid and far-reaching change. Advances in automation and cognitive technologies, rising digital expectations, evolving risk profiles, workforce disruption, new market entrants, and continued consolidation are fundamentally reshaping competitive dynamics. In this environment, identifying the right growth […]

Business Analytics Maturity: Maximize your analytics investment

Turning Insurance Analytics Investment into Measurable Business Value Insurance organizations continue to increase investment in analytics tools, platforms, and data infrastructure. From modern BI solutions to advanced predictive models, the promise of analytics is clear. Yet many insurers struggle to translate those investments into measurable business value. Disconnected tools, inconsistent processes, and unclear ownership often […]

Knowledge Management for the New Economy

Insurance is a knowledge-intensive business. Acquiring this expertise represents a sizeable investment of time and money for both the individual and their employer. That’s why every successful insurance agency needs a robust knowledge management strategy.

ReSource Pro Panel Experts Share How to Turn Challenges Into Opportunities

Carrier Management recently sat down with a panel of insurance industry executives assembled by ReSource Pro to discuss the biggest opportunities and challenges ahead for carriers in 2023. Panelists mentioned workforce and operational challenges such as an aging workforce, the hybrid working environment and industry modernization, but also shared how they believe these are also […]

Help in a Crisis: Emergency Adjuster Licensing

As insurers and state regulators tally losses from Hurricane Ian, climate experts advise bracing for more intense storms as “traditional” weather patterns shift. To handle claims arising from such CAT events, some states contract with independent adjuster firms to supplement their own rosters. Many still rely on licensing emergency adjusters to meet consumers’ needs after disasters.

Policy Checking: A Vital Step to Mitigate E&O and Improve Service

Checking policies for accuracy and completeness is commonly perceived as an administrative task, with many agencies using policy checking as a training ground for junior and early-career associates. Unfortunately, this scenario is an errors and omissions (E&O) liability claim waiting to happen.