NM | The New Mexico Office of Superintendent of Insurance today issued two bulletins regarding grievance procedures. Click on the links below to read each bulletin for details.
- Bulletin 2023-002 – Timeliness and Completeness of Correspondence Related to Member Grievances: This bulletin reminds insurers of their obligations under Member Grievance Rule 13.10.17 NMAC, specifically the requirement to provide complete documents and responses in a timely manner.
- Bulletin 2023-003 – Requirements for March 1st Member Grievance Compliance Filing: This bulletin outlines the annual member grievance compliance filing process.