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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
With the surge of M&A activity happening among insurance agencies, will independent agents be around in the next era?
byScott Wilson
Mergers and Acquisitions can bring about another kind of M&A: Mayhem and Agitation. Read about how to clear the path for scalable growth.
byResource Pro Editorial Team
ReSource Pro celebrates National Intern Day! Our interns have no doubt contributed to company operations, and we thank them for their work.
byResource Pro Editorial Team
Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.
byFrank Pennachio
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
byFrank Pennachio
Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
byResource Pro Editorial Team
Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we've moved to digital.
Other than the agents who sell them their policy, the insurance professionals who have the most contact with policy holders are adjusters. If you don’t work in claims, however, you
byResource Pro Editorial Team
Congratulations to our everyone who had a hand in supporting our clients following Hurricane Harvey – because of you, we won three Stevie Awards!
byResource Pro Editorial Team
If you’ve been in the insurance industry for long, you’ve seen references to the NAIC and NIPR. These two organizations play a fundamental role in regulating our industry.
byResource Pro Editorial Team
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