Search
Search

Blog

Find a little bit of everything, from research highlights to use cases and how-to guides.

  • Offering Type:

  • Clear filters

Featured posts

Insurance data migration: The operational risk hiding inside every modernization plan

Insurance data migration: The operational risk hiding inside every modernization plan

Across insurance, modernization has evolved from a strategic initiative into an operational necessity. Carriers are replacing decades-old policy administration systems, MGAs are expanding into new products, and Retail Agencies are consolidating through acquisition. Despite their different goals, they all face the same challenge. Data migration typically receives far less attention than the technology decision itself,

by

Gerry Leitão

The carrier’s playbook for multi-state adjuster licensing: A strategic guide to compliance & rapid deployment

The carrier’s playbook for multi-state adjuster licensing: A strategic guide to compliance & rapid deployment

This playbook outlines a strategic framework for managing your adjuster roster at scale, ensuring your team is always compliant, licensed, and ready to deploy.

by

Resource Pro Editorial Team

The time clock is sinking into the hole which is sucking everything.

The History of Insurance Industry Outsourcing

Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
by

Dan Epstein Tagger

The warning sign illustrates the danger of attempting to reach the information.

What You Should Know About Cybersecurity

Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
The inside of the lightbulb is shown to show how it functions.

Consider Outsourcing Your Research & Development?

In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
by

Matthew Bruno

The soldier is the winner and mvp of the chess which beat the opponent.

Lessons from La La Land

You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
The sign shows that the left turn is unavailable as you drive ahead.

No Left Turns

Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
by

Patrick Armstrong

Green caterpillar climbing up a large green leaf.

Can We Change?

In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
Team of synchronized swimmers performing a dance arranged in a circle.

From Insurance Outsourcing to Operations Excellence

In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
by

Dan Epstein Tagger

The person is scared because the boss is playing darts with the person infront of the dart board.

The Cost of Inaccuracy

In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
by

Matthew Bruno

The city is full of lights at night and is looking beautiful due to the sunset.

Tomorrow’s Insurance: A Graphic Novel

We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.
by

Dan Epstein Tagger

The manager is showing the associate some of the key notes she took during the meeting that she wrote on post-its.

Project Manage Like You Mean It

Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
by

Resource Pro Editorial Team

You might be interested in

Insurance data migration: The operational risk hiding inside every modernization plan
Blog

Insurance data migration: The operational risk

by

Gerry Leitão

The carrier’s playbook for multi-state adjuster licensing: A strategic guide to compliance & rapid deployment
Blog

Claims adjuster licensing playbook

by

Resource Pro Editorial Team

MGAs emerge as the dominant buyers of core systems
Blog

MGAs dominant buyers of core systems

by

Heather Turner

Let’s work through it together

Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.

Contact our team