Search
Search

Blog

Find a little bit of everything, from research highlights to use cases and how-to guides.

  • Offering Type:

  • Clear filters

Featured posts

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro

Insurance capacity management for sustainable growth

Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance

The moment of loss is where insurance earns or loses relevance

Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately

by

Resource Pro Editorial Team

Black and white chess pieces with one white piece standing tall in front of them all.

Insurance Outsourcing Solutions for All

Initially, outsourcing was leveraged almost exclusively by large insurance organizations. But what about the rest of the industry?
by

Patrick Armstrong

Business man looking up and thinking about his network of people that connect to each other.

Employee Engagement Ideas & Feedback

Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
by

Manj Sohal

There are pills on the table for a person to take whenever he is sick in the office.

The Dynamic Employee Benefits Environment Needs to Be Nimble

Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
A person is drawing a dartboard to illustrate his point of achieving set goals.

Align Your Insurance Operations to Turbo-Charge Results

By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
by

Dan Epstein Tagger

The new technology is introduced by the company which will change the whole system of the company

Technology Enables the Insurance Outsourcing Industry

Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
by

Christopher Watkins

The water is sinking to a hole which is a scary situation for all the sea animals.

The Process Paradox

You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
by

Dan Epstein Tagger

The time clock is sinking into the hole which is sucking everything.

The History of Insurance Industry Outsourcing

Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
by

Dan Epstein Tagger

The warning sign illustrates the danger of attempting to reach the information.

What You Should Know About Cybersecurity

Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
The inside of the lightbulb is shown to show how it functions.

Consider Outsourcing Your Research & Development?

In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
by

Matthew Bruno

The soldier is the winner and mvp of the chess which beat the opponent.

Lessons from La La Land

You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.

You might be interested in

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro
Blog

Insurance capacity management: Growths biggest lever

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance
Blog

Embedded parametric insurance: fixing the moment of loss

by

Resource Pro Editorial Team

The AI trust gap is an organizational problem, not a model problem
Blog

The AI trust gap is an organizational problem, not...

by

Resource Pro Editorial Team

Let’s work through it together

Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.

Contact our team