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Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro

Insurance capacity management for sustainable growth

Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no

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Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance

The moment of loss is where insurance earns or loses relevance

Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately

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Resource Pro Editorial Team

Insurtech 101: Blockchain for Insurance

Blockchain made its first big splash with the launch of Bitcoin in 2009. But how can this complex technology be applied to insurance and will it succeed in becoming the
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Christopher Watkins

Future Insurtech Trends: Q&A with Sathya Sethuraman of UiPath

Sathya Sethuraman is the Director of Global Insurance Practice at UiPath, a leading robotic process automation vendor. We sat down with him to take a closer look at the trends
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Resource Pro Editorial Team

Emerging Industries Will Threaten Insurance Norms in 2021

The future of work and technology is exciting, but for insurance agencies, new changes in the way our economy functions will likely shake up books of business.
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Frank Pennachio

The exterior of a modern business building.

3 Steps to a More Efficient Office

Once you’ve established your office, and found your ideal staff, how can you manage to cut down on your office budget?
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Resource Pro Editorial Team

The trophy is for the winner of the insurance competition that occurred yesterday.

What We Learned in 2020

In the face of 2020’s many challenges, our teams still found ways to learn and grow. We asked ReSource Pro employees to share some of their top lessons learned this
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Resource Pro Editorial Team

2020 Year in Review: Celebrating Resiliency

This year was driven not only by exceptional performance, but also compassion. We’re proud of all our team has accomplished, both inside our organization and throughout our communities. We wish
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Resource Pro Editorial Team

Celebrating 1 Million Hours Saved with Advance It!

Since its inception, Advance it! has produced 23,317 ideas, saving over 1 million hours in processing time. To celebrate this milestone, we want to share some of the best ideas
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Matthew Bruno

Tips for Achieving Organizational Efficiency

Today we’re with Angela Adams, President of Angela Adams Consulting Services, who spoke at ReSource Pro’s Virtual Boot Camp, leading the session “Maximizing the Power of Your Agency Management System.”
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Resource Pro Editorial Team

5 Best Practices for Avoiding Insurance Policy Errors

In the previous post of our series, we revealed three of the most common policy errors and how they happen. Today, we’ll share five best practices that can help you
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Resource Pro Editorial Team

A person is holding a small star and says that the person who has the most success would be able to get the star.

Top 3 Takeaways from Reuters Future of Insurance

At the Future of Insurance USA conference, Anuj Jain (Carriers Practice Leader) had the opportunity to both attend and speak on the panel “The New Insurance Marketplace: Unlock Unprecedented Customer
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Resource Pro Editorial Team

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Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro
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The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance
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