Move Over Millennials: Here Comes Gen Z
Dr. Kirk Fleming wrote for Gen Z about how this group will influence the insurance industry in the future.
2017 Year In Review

It’s been a very memorable year! Here’s to continued collaboration in 2018.
Mission-Driven Management: What It’s All About

Mission-Driven Management is important for business growth and profitability in the insurance industry. Read more to learn how businesses get there.
A Renaissance for the Humble Bot

ReSource Pro’s IX Center is constantly pushing itself to rethink the Insured Experience through the digital lens, especially with the rise of AI.
ReSource Pro to Help ‘Bring Sexy Back’ to the Insurance Industry
Peggy Hansen spoke to Insurance Business America about making the industry more appealing to millennials.
Eliminating the Cost of Missing Information

Read the full Operations Advisory case study to learn how ReSource Pro reduced annual processing time by 12%, while increasing profitability.
Why I Don’t Like Black Belts

Black belts are great when it comes to martial arts but I don’t like them when it comes to ‘Six Sigma Black Belts’. Here is why.
Is Your Insurance Organization Prepared for Disaster?

The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
Insurance Technology Trends and Outsourcing

We recently asked some of our own experts to talk on how disruptive technology trends are impacting the insurance industry and outsourcing.
The Importance of Training in Insurance Processing

By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.