Building What the Insurance Industry Actually Needs Next
The industry doesn’t have a clear leader, yet Insurance is at an inflection point. Core business models are shifting. Market conditions are tightening. And AI is accelerating how quickly leaders separate from the rest. But despite all this change, one thing is still true: most organizations are forced to piece together solutions across multiple providers, […]
ReSource Pro Appoints Michael Costonis as President of Insurance Solutions to Lead the Agentic Process Management Era in Insurance
From heading Accenture’s global insurance practice to serving as COO of CNA, Costonis brings a unique breadth of industry experience to further extend ReSource Pro’s leadership in insurance operations.
Former President of Lloyds Americas and Forbes AI Futurist Set to Headline ReSource Pro Summit 2026
Announcing keynote speakers for ReSource Pro Summit 2026, the company’s capstone insurance event.
The multi-million-dollar revenue blind spot: rethinking insurance revenue management in modern agencies
Insurance agencies don’t have an accounting problem. They have a revenue visibility problem.
ReSource Pro Officially Opens Philippines Delivery Center as Workforce in Country Grows to Over 650 Employees
Insurance operations partner strengthens global delivery network to support growing demand from U.S. carriers, brokerages, and MGAs
AI and P&C insurance: more upside than downside
The AI panic is in full swing. AI will replace jobs, upend business models, and destroy value. Software companies will die and many industries and professions will be rendered obsolete. Governments will need to implement universal basic income schemes just so humans can survive while machines do all the work.
ReSource Pro Expands Insurance Premium Accounting and Commission Management Services for Agencies
Expanded capabilities include AI-enabled direct bill and agency bill premium reconciliation and enhanced visibility into contingency revenue.
Talent as infrastructure: Why insurance needs a new operating model for people
For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve […]
From projects to continuums: Rethinking the insurance technology operating model
Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.
ReSource Pro Launches Partnership Program to Expand Collaboration Across the Insurance Ecosystem
ReSource Pro announces the launch of its Partnership Program, designed to strengthen collaboration with technology, data, and industry organizations.