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No Left Turns

March 16, 2017 / by Patrick Armstrong

Sometimes, the best business lessons come from unexpected places. For example, one might assume there are few similarities between insurance business processes and the world of logistics and package delivery. Yet, taking a closer look, we find an interesting and helpful correlation. In the 1970’s UPS, the world’s largest package delivery company, started experimenting with…

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The Cost of Inaccuracy

February 13, 2017 / by Matt Bruno

We know the impact good quality has on a brand or business. It can allow them to command premium pricing for their product, and it is a powerful driver for customer loyalty and growth. In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.…

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Women: The World’s Most Wasted Asset

September 17, 2015 / by ReSource Pro Editorial Team

In a recent edition of Monday Morning with insurance marketer George Nordhaus, Marilyn Norman, Senior Client Advisor at ResourcePro, discussed the underutilization of women in the global workforce and the positive impact they have on business. During the fascinating discussion Marilyn shared some facts about historical and current views on women in different cultures around…

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Challenge Accepted!

August 27, 2014 / by ReSource Pro Editorial Team

Our CEO Dan Epstein has accepted the ALS Ice Bucket Challenge! This wildly successful initiative is not just about hilarious videos of people you know experiencing discomfort and recording the evidence. It is about raising awareness and funding ALS programs that include services for individuals and families living with ALS. This innovative fundraiser harnessed the power…

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Leveraging to Win

April 17, 2014 / by ReSource Pro Editorial Team

Business process outsourcing has become increasingly more popular throughout the past decade. In fact, more than 250 leading insurance organizations now rely on BPO services to help the, achieve profitable growth. As the statistics show, BPO is more than just a growing trend – it’s a highly leveraged strategy for the modern insurance organization. That’s…

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An Overlooked Factor in Workplace Productivity

January 22, 2014 / by ReSource Pro Editorial Team

When you’re managing an office full of employees, one of your top priorities should be increasing productivity. Your team can only offer a healthy return on your investment in them if they work to the best of their abilities. As a result, managers try many different tactics – such as holding constant meetings, or publishing production…

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4 Ways to Attract Millennial Generation Talent

August 7, 2013 / by ReSource Pro Editorial Team

Consider these two facts:  According to data from the US Bureau of Labor Statistics, by 2020 more than 40% of the US workforce will be comprised of the millennial generation – broadly defined as those born in the 1980s and 1990s.   In 2012, The Griffith Insurance Education Foundation conducted a survey and found that less…

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