In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves during certificate issuance.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
From rising customer expectations to talent shortages, today’s employee benefits insurance brokers are being challenged to find new ways to operate more efficiently, increase profitability and elevate the customer experience. Here are some of the trends and factors affecting brokers most today.
Only a few months ago, it was easy to tell the difference between human- and AI-generated content; today, the task is far more difficult. Experimentation with the technologies is mandatory. Now is not the time to sit on the sidelines and watch—things are moving too fast for that.
One of the Top 25 property and casualty insurance agencies in the U.S. was selling level-funded health insurance plans to its business customers. These plans are often marketed as lower-risk alternatives to self-funded plans—yet they have certain risks that employers need to be aware of.
As more insurance agencies warm to the idea of implementing automation, their next priority should be understanding how to make automation work successfully. To achieve the greatest return on investment, insurance agencies should consider four key steps.
ReSource Pro surveyed agency executives in commercial lines to understand their satisfaction with insurers’ digital sales, servicing offerings and the capabilities they believe insurers should invest in to support their needs, focusing on the small commercial and mid/large commercial segments.
When first starting business in the non-admitted market, the to-do list of compliance tasks can feel intimidating. There are lots of new requirements and procedures to master, and the stakes are high, for both your bottom line and your regulatory reputation. Here are five pro tips for surplus lines compliance.
With economic challenges ahead and competition for talent high, companies must focus on not just hiring new employees but retaining their most experienced and productive ones. Here are five tips to consider when it comes to your enhancing your talent retention strategy.
A specialty carrier was seeking to implement a new administrative system with a facilitated training curriculum for end users. As the carrier was focused on the technology build, testing, and launch of the new system, they realized they needed a partner who could support the training curriculum build and deployment.
Insurance agencies often ask for help with “tidying up” insurance licensing or Secretary of State filings for newly acquired or merged business entities. Unfortunately, sometimes it is not possible. In some cases, they haven’t bought the agency, only some or all of its book of business, or have no legal standing to take any action that impacts the licensing or other regulatory filings for the entity.