Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
Sathya Sethuraman is the Director of Global Insurance Practice at UiPath, a leading robotic process automation vendor. We sat down with him to take a closer look at the trends and changes that will impact the industry in the years ahead.
Here are four solutions insurance businesses can use to optimize operations and attract talent.
Let’s explore five strategies your organization can use to build a customer experience that boosts loyalty and retention.
Have you ever wondered whether there was a more efficient way of doing something within your business? If so, you would likely benefit from lean process mapping.
Whether we are moving toward a post-pandemic era in the U.S. is debatable, but what seems clear is that tech-related plans are moving ahead full steam. So, what does the big picture look like?
New research by Strategy Meets Action has found that while familiar distribution trends continue, carriers are also beginning to experiment more with new strategies, such as expanding partnerships with affinity groups. In this article, we’ll share some of our key findings.
There are three “buckets” that factor into how insurance premiums are developed: frequency losses, severity, and insurance company expenses.
Most insurance agents are unaware of cognitive biases. Let us break down each of these biases and explore how agents can overcome them during the sales process.
Many insurers are not prepared in the event of a crisis. When claims spike, carriers face increased risk of error, customer dissatisfaction, and even litigation. Secure your businesses continuity by considering these three new solutions to claims processing.
ReSource Pro’s Scott Lorenzen reveals three common reasons why carriers fail to keep up with claims in the aftermath of a catastrophe and how to develop a faster, better approach to catastrophe claims processing.