Everyone is talking about disruptive innovation to gain a competitive advantage in the marketplace and transform the way companies do business and the products and services they provide. This applies across all industries, including the insurance industry where organizations are looking to leverage technologies and business models to disrupt the way products have been delivered…
At company retreats or conferences, executives and agency principals get to step out of their day-to day work and really get their creative juices flowing. So many brilliant ideas are born, but once everyone is back in the office, the challenge is in implementing them. Here are three steps to take a great idea and…
For companies to thrive in today’s environment, innovation is essential. Foster a culture of innovation in your organization by tapping into your employees’ creativity. A creative environment is how many ideas end up transforming products and business models. How do you keep the creative juices flowing in your firm so individuals are incentivized and encouraged…
Generation Z is made up of individuals born between 1995 and today, and represent more than one -fourth of America’s population. They are the children of Gen Xers and are culturally diverse, eager to work, savvy, in control and want to make a difference in the world. What else should we know about this generation? Here…
ReSourceful Thinking has covered a lot of ground when it comes to Millennials but now it’s time to look at Generation Z – tweens and those barely out of high school who make up the next group of employable, marketable individuals. How do Gen Zers differ from Millennials? In the New York Times article, “Move Over, Millennials,…
Look at the wasted time taking place among your employees. our CEO Dan Epstein calls this “Zombie time.” It includes but is not limited to: workflow interruptions, redundant activities, over-qualified processing, and over-production on accounts.Differentiate good, healthy hours that deliver value to clients from the wasted time within an organization to optimize your environment and create…
Our very own Dan Epstein, CEO, ReSource Pro, was a recent guest on Monday Morning. Monday Morning is a mini-webinarseries hosted by insurance marketer George Nordhaus. On this episode Dan discussed two magic financial measurement concepts for use in increasing an agency’s profitability and growth: contribution per employee and premium-to-profit ratio. Typically agencies look at…
In a recent edition of Monday Morning with insurance marketer George Nordhaus, Marilyn Norman, Senior Client Advisor at ResourcePro, discussed the underutilization of women in the global workforce and the positive impact they have on business. During the fascinating discussion Marilyn shared some facts about historical and current views on women in different cultures around…
The insurance industry gives back to communities locally and globally in a big way. According to a survey conducted by the Insurance Industry Charitable Foundation (IICF) in partnership with McKinsey & Company and the Insurance Information Institute (I.I.I.), charitable giving across the P&C industry – from the largest carriers to the smallest agencies nationwide –…
Much has been written over the last several years about the talent gap the insurance industry faces, and its unpreparedness to fill this gap as more than 40% of insurance agency staff members are over 50 years old and increasingly more baby boomers are set to retire. A recent article in IBA Magazine, “Attracting the…
Earlier this year, Google gave us a head’s up that mobile friendliness would be used as a ranking signal for websites in organic search. Sites that were not mobile friendly could be negatively affected in their search ranking. In fact, Google issued a deadline of April 21 for sites to operate effectively and efficiently on…
Uber, Lyft, Airbnb, HomeAway, TaskRabbit, Homejoy, Instacart, and other companies all represent what we now call a sharing economy. A sharing economy is a flexible economic network of people that share resources – such as equipment, services, and skills – with one another, often at significantly lower cost than traditional retail or employment arrangements. With…
Today’s workplace is comprised of four generations of employees (Silent Generation, Baby Boomers, Generation X and Millennials). You’ll find companies with twenty-year-olds working side-by-side with colleagues who may be 40 or 50 years older than them. Each generation comes to the workplace with their unique strengths, skillset and experience and can benefit from a mentoring…
A recent article in the Wall Street Journal highlights the increased use of pre-hire assessments among American companies. According to the article, eight of the top 10 U.S. private employers now administer pre-hire tests in their job applications for some positions. In the last 10 years or so, the use of pre-hire assessments has increased…
Summer is fast approaching Most students will be looking for ways to boost their resumes and get experience with a summer internship. If you haven’t already, your insurance agency may want to hire an intern or even start an internship program. In the short term, interns are a great way to fill in the gaps when staff take…
