What Was Management Thinking? The Real Cost of Employee Turnover
The facts: only 10% of Millennials are “very excited” to work in the insurance industry, and only 28% of industry companies have a current retention strategy. The good news: it’s not too late to change.
Should You Hire the Smart Person or the Team Player?
Paul Springman gives his advice on what’s more important: being smart or being nice. See if you agree!
Celebrate Earth Day Every Day
Here at ReSource Pro we are committed to making the world a better place, and recognize that our responsibilities as a leading industry provider require that our business practices have a positive impact on the communities we serve. We are pleased to announce our Carbon Neutral Office project in collaboration with the Coalition for…
Operations Boot Camp ’18 Wrap-up
This year marked the largest turnout for our 6th Annual Operations Boot Camp hosted in sunny Orlando, Florida. Over 200 people attended 24 sessions, where they learned that there are valuable lessons that can be applied from outside the insurance world; whether that be in tech, fashion, neuroscience or frozen yogurt.
The Plague Infecting Insurance Distribution Channels
To navigate the world of P&C insurance, and its distribution channels, requires a highly complex and fragmented web of partners. So, how do you sort through the confusion that can come along with this? Read more to find out.
Mission-Driven Management: What It’s All About
In this series of blog posts, I’ll be talking about why Mission-Driven Management is so important for sustained business growth and profitability for the insurance industry, and how businesses get there. We’re starting things off by talking about ‘The Alignment Principle’.
A Renaissance for the Humble Bot
With the technology in place to support chatbots (AI, machine learning and automation) evolving at a frenetic pace, the chatbot is rising from the ashes with a newly defined purpose.
Here at the Innovation Technology Lab at ReSource Pro’s Insurance Experience Center, we are constantly pushing ourselves to rethink the Insured Experience through the digital lens.
Is Your Insurance Organization Prepared for Disaster?
The recent destruction caused by epic hurricanes in the last few weeks has brought to light how important business continuity planning is to insurance organizations – especially for those insurance agencies that were hit by the same disaster as their insureds.