In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves during certificate issuance.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
In a survey we conducted this year, we found that not knowing where to begin was greatest barrier. Discover more of our findings in our latest blog.
`
Getting a new division up and running quickly can be a challenge, especially in today’s highly competitive talent market. Here’s how a leading third-party claims administrator was able to drive success with the help of ReSource Pro.
`
`
In this episode of Kaleidoscope, we discuss the significance, complexity, and evolution of education in the insurance industry.
Checking policies for accuracy and completeness is commonly perceived as an administrative task, with many agencies using policy checking as a training ground for junior and early-career associates. Unfortunately, this scenario is an errors and omissions (E&O) liability claim waiting to happen.
Certificates of insurance are more complex than they appear. Agencies may not realize just how much time, effort, and risk responding to those requests and issuing certificates can entail, making it crucial for agencies to manage the risks and opportunities in the certificate process.
When businesses think of automation, many envision straight-through processes that occur quickly and without any human intervention, or as a solution that is easy to implement and simple to maintain. Unfortunately, the reality is a bit more complicated.
Find out how our Insurance Experience Center helped one insurance broker overcome the challenges of servicing small commercial accounts while maintaining operating margins.
Delivering a superior customer experience is a powerful differentiator that builds allegiance and drives growth and profitability, however designing and delivering that experience is remarkably complex, especially in our highly regulated industry.
Insurance agencies and their producers are busy, though sometimes, being busy can lead to overlooking important deadlines, such as insurance license renewals. These are important requirements, and state insurance regulators do not take them lightly.