ReSourceful Thinking


Celebrate Earth Day Every Day

April 22, 2018 / by ReSource Pro Editorial Team

Here at ReSource Pro we are committed to making the world a better place, and recognize that our responsibilities as a leading industry provider require that our business practices have a positive impact on the communities we serve.   We are pleased to announce our Carbon Neutral Office project in collaboration with the Coalition for…

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Operations Boot Camp ’18 Wrap-up

April 17, 2018 / by ReSource Pro Editorial Team

This year marked the largest turnout for our 6th Annual Operations Boot Camp hosted in sunny Orlando, Florida. Over 200 people attended 24 sessions, where they learned that there are valuable lessons that can be applied from outside the insurance world; whether that be in tech, fashion, neuroscience or frozen yogurt.

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A Renaissance for the Humble Bot

November 30, 2017 / by Christopher Frankland

With the technology in place to support chatbots (AI, machine learning and automation) evolving at a frenetic pace, the chatbot is rising from the ashes with a newly defined purpose.

Here at the Innovation Technology Lab at ReSource Pro’s Insurance Experience Center, we are constantly pushing ourselves to rethink the Insured Experience through the digital lens.

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The Importance of Training in Insurance Processing

September 28, 2017 / by Violet Xu

How your insurance organization services its clients and accounts is largely dependent on the quality of output from your administrative processes. If you’ve got slow turn-around times, mistakes and requests for more information and other inefficiencies, your organization is bound for poor service – no matter how pleasant your staff may be.

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