Case Study: Elevating Customer and Employee Experience

Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s largest insurance brokers move away from these routine tasks & increase their focus on client needs.

It’s Time for P&C Insurers to Reimagine Digital Payments

ReSource Pro Consulting’s recent research report revealed that although there is a strong effort by insurers to provide true digital payment experiences, many continue to operate with outdated processes that don’t meet the needs of today’s consumers.

How To Get the Most Out of Your Distribution Force

Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the lowest price, insurance companies don’t get the opportunity to compete on their capabilities to reduce risks and improve outcomes.

What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent strategies now more than ever before.

How Agencies Can Reduce E&O Risk Across the Policy Lifecycle

Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key aspects of the policy lifecycle.