Jobs After Military Service: From the U.S. Navy to ReSource Pro

Former Navy Rear Admiral John Spencer, now Senior Director of U.S. Operations at ReSource Pro, brings unique operational expertise to the insurance industry. Discover his journey from the Navy to insurance and his commitment to problem-solving and supporting growth.
Use Case: Workflow Optimization Restores Profitability

ReSource Pro transformed a struggling small business unit for a top-30 U.S. insurance broker. High attrition and workflow issues led to profit loss. With our Premier Service, we boosted capacity by 85%, increased revenue retention by 7%, and enhanced direct margin by 15%.
ReSource Pro’s Fatima Dean Talks AI and Underwriting
ReSource Pro’s Fatima Dean, Director of Client Development, joins industry experts in a discussion with AM Best’s John Weber about the role of artificial intelligence (AI) in insurance underwriting at the 2023 WSIA Annual Marketplace in San Diego.
3 Ways P&C Insurers’ Talent Strategies Are Changing
To gain a closer look at property and casualty insurers’ plans for attracting, retaining, and reskilling employees in today’s challenging environment, we surveyed over 40 executives at P&C insurers across the U.S. Here are some of our key findings.
ReSource Pro Welcomes Beth Taylor as SVP, Marketing
ReSource Pro is excited to introduce Beth Taylor as our new Senior Vice President and Global Head of Marketing. With an impressive background spanning over 18 years in global B2B marketing, Beth Taylor brings a wealth of expertise and a track record of numerous marketing accolades in industries including big tech, travel tech, consulting, and finance.
Insurtech Innovation in Israel
In the midst of academic debates on the global insurtech landscape, one undeniable truth shines through: Israel’s insurtech innovation is thriving, boasting a remarkable ecosystem of 180 vibrant companies. This underscores the enduring vitality of insurtech innovation in Israel; pulsating energy, fostering valuable networking and showcasing the spirit of innovation.
What Are the Fiduciary Risks of Self-Funded Health Plans?
There are several reasons why these plans can be problematic for both employers and their employees. In this blog, we’ll address the differences between a self-funded and fully insured health plan as well as the fiduciary liability risks involved in self-insurance.
The MGA Market Boom Fuels Channel Distribution Plans
A new ReSource Pro research report examines the channel distribution plans of MGAs in 2023, including their current partnerships, how they expect distribution to change in the next few years, and their strategies to expand various channel partners over the next few years.
How Lean Process Mapping Can Benefit Insurance Organizations
Lean process mapping is a Lean management tool that involves breaking a process into step-by-step instructions and creating a flowchart to identify areas where work can be streamlined or eliminated. It enables businesses to boost quality, efficiency, and communication; ultimately improving customer experience.
Governance: What, Why, and How
Governance is a critical part of any business, whether it’s a small startup or a global enterprise. A solid governance structure can have a range of benefits, from attracting investors to ensuring a business stays on course during a crisis, or even helping create strategies for continued growth and resilience.