Challenge Accepted!

A person throwing a bucket of water over their heads in support of the ALS challenge.

Our CEO Dan Epstein has accepted the ALS Ice Bucket Challenge to raise awareness and help fund ALS programs.

Maximizing Your Staff’s Servicing Opportunities: Get Everyone With Skin in the Game

Everyone is running towards the carrot since the winner will be able to get huge incentives from the company.

In speaking with insurance consultants around the country about what helps differentiate a successful retail agency from others and contributes to profitable growth, all unequivocally cite having a true sales and service culture where producers spend the majority of their time selling and customer service reps (CSRs) focus on providing first-rate service. The reality, however, […]

Gamification for Motivation

A man is writing on a whiteboard and brainstorming different things that relate to gamification as that is the central focus.

Learn how “gamification” can create mutual synergy between employees and clients, and be used as a means to create higher levels of engagement.

6 Years Running, ReSource Pro Named to 2014 IAOP Global Outsourcing 100

6 years running, ReSource Pro named to 2014 IAOP Global Outsourcing 100

  We are thrilled to announce that ReSource Pro has been named to IAOP’s Global Outsourcing 100 for the 6th consecutive year! We are in good company as everyone on the list were judged on size and growth, customer references, organizational competencies, and management capabilities. Click here to view the full list. The list is […]

Before You Automate, Read This!

Extremely busy young business woman balancing too much paperwork and coffee cup in her hands.

The article, Technology Adoption by the Numbers, tasks Insurance Organizations with examining process and people before automating.