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ReSource Pro was honored with a Silver Award in the “Back-Office Customer Service Team of the Year – Financial Services Industries” category for helping a client improve customer and employee experience.

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Susan Toussaint, VP of Growth Solutions, wrote for IA Magazine on how trigger event marketing can help insurance agents engage prospects and clients.

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ReSource Pro

In her article for Carrier Management, SMA’s Deb Smallwood explained how carriers should rethink their talent strategy in the face of new trends and challenges.

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ReSource Pro

In an interview with AM Best TV, SMA’s Deb Smallwood highlighted the key innovations in the insurance industry over the past twenty years.

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ReSource Pro

Private Equity Firm Assumes Majority Stake in Insurance Process Management Leader

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Anuj Jain discusses how insurers have become more flexible and open to new business arrangements that will help them better handle labor shortage, growing competition, and economic developments.

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For 13th Consecutive Year, ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s Inc. 5000 List

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ReSource Pro is excited to announce the acquisition of Insurance Licensing Services of America (ILSA) and Spot On Insurance (SOI), ILSA’s top rated insurance podcast.

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  Dan Epstein, CEO of ReSource Pro, sat down with The Evolved Broker Podcast to discuss the extraordinary start to his career, his current mission, advice for ReSource Pro employees, and more.

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ReSource Pro

  Andy Niver was interviewed by Leader’s Edge on how the pandemic has affected the way insurance organizations think about technology.

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Leader's Edge

  Susan Toussaint, VP of Growth Solutions, wrote for IA Magazine on why agencies must focus on both new client acquisition and account rounding to achieve their growth goals.

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Independent Agent Magazine

  ReSource Pro is excited to announce Growth Solutions, a new practice that provides insurance agencies and carriers with strategies and resources to differentiate, elevate client conversations, and achieve organic growth goals.

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Program Business

ReSource Pro CEO Dan Epstein explains how the company responded to COVID-19 early and executed a BCP to safeguard employees with minimal disruption.

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Carrier Management

Susan Toussaint, Practice Leader at Oceanus Partners, wrote for IA Magazine on how insurance buyers and sellers perpetuate the flawed process of bidding and quoting and how producers can lead buyers to an alternative approach.

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Independent Agent

Andy Niver, SVP of Innovation and Analytics, wrote an article for Carrier Management on how carriers can begin using RPA effectively, uses for AI and machine learning in the industry, and the future of blockchain technology.

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Carrier Management

ReSource Pro is excited to announce the acquisition of Strategy Meets Action and The Nolan Company, strategic advisory and management consulting firms focused on P&C Insurance.

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ReSource Pro

Kirk Fleming, VP of Talent Development writes for Leader’s Edge on how HR leaders can better onboard, train, and support employees remotely.

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Leader's Edge

Frank Pennachio of Oceanus Partners, a ReSource Pro company, discussed his class, “How to Keep Work Comp Claim Costs from Spiraling Out of Control.”

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Insurance Journal TV

Kirk Fleming and Candace Dowling share how COVID-19 is affecting recruitment and risk management education with Risk Management Magazine

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Risk Management

Andy Niver wrote an article for Risk Management on how data analytics benefits risk professionals and how it may change in the future.

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Risk Management

Frank Pennachio and Susan Toussaint of Oceanus Partners spoke with Tony Caldwell on how insurance agents can stay relevant in the face of new technology.

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Uncaptive Agency: The Future of Insurance

Anuj Jain analyzed three large, multi-line carriers who have created a diversified platform through M&A for Carrier Management.

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Carrier Management

ReSource Pro CEO Dan Epstein describes insurtech’s newfound embrace of “a strategy driven by collaboration and innovation rather than disruption.”

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Insurance Thought Leadership

Frank Pennachio, Practice Leader of Oceanus Partners, a ReSource Pro company, shared his workers’ comp expertise with Rough Notes.

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Rough Notes

Anuj Jain,VP of ReSource Pro’s Carrier Practice, wrote about automation as a business solution (and the critical role change management plays) for Carrier Management.

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Carrier Management

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