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Producer licensing is the operational foundation of every MGA and wholesaler. Without properly licensed and appointed producers, your business cannot operate. Not in any state, not with any carrier. Yet despite its critical importance, producer licensing remains one of the most underestimated operational challenges in the intermediary space.
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Resource Pro Editorial Team
There is a pattern that has repeated itself across every wave of technology adoption in insurance: senior leadership announces a transformation vision, pilot teams demonstrate compelling results, and then execution stalls somewhere in the operational middle of the organization. With AI, this pattern is playing out at scale, and the organizations that recognize it as
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Resource Pro Editorial Team
Digital transformation in insurance doesn’t start with new software — it starts with people, processes, and data. That’s the perspective of Gustavo Guadalupe, CIO of Qualitas Insurance, who has spent
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Resource Pro Editorial Team
In a recent feature for CIAB’s Leader’s Edge, Dan Epstein Tagger, CEO of ReSource Pro, and Chris Watkins, Chief Information Officer, discuss how insurance leaders can move past the hype
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Resource Pro Editorial Team
Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused
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Resource Pro Editorial Team
In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value
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Resource Pro Editorial Team
When ReSource Pro received the Global Technology Awards InsurTech Award for its Premium Audit Complete solution, it wasn’t just recognition for a single innovation — it was validation of a
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Resource Pro Editorial Team
In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to
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Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and
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Mark Breading and Heather Turner
As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our
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Resource Pro Editorial Team
In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and
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Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to
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Resource Pro Editorial Team
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