Blog
Find a little bit of everything, from research highlights to use cases and how-to guides.
Featured posts
Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no
by
Resource Pro Editorial Team
Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately
by
Resource Pro Editorial Team
ReSource Pro is proud to announce its recognition as a Leader in the latest ISG Provider Lens™ 2024 Quadrant Report for Property and Casualty (P&C) Insurance BPO Services. This accolade
by
Resource Pro Editorial Team
Once again, the Consumer Electronics Show (CES) in Las Vegas showcased the cutting edge of innovation, offering a glimpse into the technologies shaping our future. For insurance professionals, CES 2025
by
Heather Turner and Meredith Barnes-Cook
With almost two weeks of 2025 under our belts, we’re taking a moment to reflect on the ideas, trends, and innovations that defined the year for the insurance industry. From
by
Resource Pro Editorial Team
Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a
by
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus?
by
Resource Pro Editorial Team
InsureTech Connect Vegas is a wrap for 2024. It again leaves all attendees both energized and exhausted as thousands of insurance industry leaders convened to connect, learn, and test their
by
Meredith Barnes-Cook
As the industry becomes more reliant on new technologies, cyber attacks on insurance companies represent a greater threat. Attacks are becoming more sophisticated, and it’s important to keep learning about
by
Todd Yu
MGA businesses, especially startups, were in the spotlight at ITC 2024. What does this fresh focus mean for the insurance market and technology innovation?
by
Heather Turner
In a new guest article, Keri Herlong, Senior Commercial Underwriting Consultant at Acuity, digs into her top guidelines for underwriters balancing a heavy submissions workload. This article was originally published
by
Keri Herlong
As agencies expand or merge across state lines, managing compliance becomes more difficult, with risks of costly fines and reputational damage. ReSource Pro CEO Dan Epstein’s recent article in PC360
by
Resource Pro Editorial Team
You might be interested in
Let’s work through it together
Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.