Search
Search

Blog

Find a little bit of everything, from research highlights to use cases and how-to guides.

  • Offering Type:

  • Clear filters

Featured posts

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro

Insurance capacity management for sustainable growth

Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance

The moment of loss is where insurance earns or loses relevance

Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately

by

Resource Pro Editorial Team

A person is looking at the charts to see which aspect of the company had the most issue over the last year.

The Plague Infecting Insurance Distribution Channels

To navigate the world of P&C insurance requires a highly complex and fragmented web of partners. Read more to learn how to sort through it.
The year 2017 large in aqua while the background is dark blue and has widgets floating signifying productivity.

2017 Year In Review

It's been a very memorable year! Here's to continued collaboration in 2018.
by

Resource Pro Editorial Team

A person is driving the road safely to get to his destination.

Mission-Driven Management: What It’s All About

Mission-Driven Management is important for business growth and profitability in the insurance industry. Read more to learn how businesses get there.
The robot is talking to the person in front of the laptop and the speech bubbles are showing up.

A Renaissance for the Humble Bot

ReSource Pro’s IX Center is constantly pushing itself to rethink the Insured Experience through the digital lens, especially with the rise of AI.
Money is falling to the bottom of the stopwatch and the time will be out when all of the money on top is at the bottom.

Eliminating the Cost of Missing Information

Read the full Operations Advisory case study to learn how ReSource Pro reduced annual processing time by 12%, while increasing profitability.
by

Resource Pro Editorial Team

A young black belt man who is practicing karate by punching a fist in the air.

Why I Don’t Like Black Belts

Black belts are great when it comes to martial arts but I don’t like them when it comes to ‘Six Sigma Black Belts’. Here is why.
Hurricane hitting the earth at a very fast rate.

Is Your Insurance Organization Prepared for Disaster?

The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
A person is using a new technology to see if it will make his work more productive.

Insurance Technology Trends and Outsourcing

We recently asked some of our own experts to talk on how disruptive technology trends are impacting the insurance industry and outsourcing.
by

Christopher Watkins

A teammate is helping the last person to climb up the mountain to reach their goal.

The Importance of Training in Insurance Processing

By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
by

Violet Xu

Citrus fruit cut in fourths and each section is a different bright color.

How Segmentation Reduced Processing Costs

ReSource Pro found that more than 50% of all accounts had revenues that were below the average renewal processing cost. Find out how to avoid it!
by

Resource Pro Editorial Team

You might be interested in

Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro
Blog

Insurance capacity management: Growths biggest lever

by

Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance
Blog

Embedded parametric insurance: fixing the moment of loss

by

Resource Pro Editorial Team

The AI trust gap is an organizational problem, not a model problem
Blog

The AI trust gap is an organizational problem, not...

by

Resource Pro Editorial Team

Let’s work through it together

Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.

Contact our team