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Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro

Insurance capacity management for sustainable growth

Insurance organizations are under pressure to grow, modernize, adopt AI, and improve profitability, all while managing one of their largest and most complex expenses: people. At Summit 2026, Stephen Murphy, Senior Practice Director for the Carrier Practice, and Amber Brethouwer, SVP of Strategic Accounts at ReSource Pro, made the case that capacity management is no

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Resource Pro Editorial Team

The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance

The moment of loss is where insurance earns or loses relevance

Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately

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Resource Pro Editorial Team

Case Study: Transform Your Employee Benefits Renewals

Learn how ReSource Pro established best practices to improve a firm's employee benefits renewal process—while increasing productivity.
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Frank Pennachio

4 Productivity Hacks for Insurance Professionals in 2020

Make room for increased productivity in the insurance industry with these four tips. Cheers to revenue growth in 2020!
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Resource Pro Editorial Team

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Talent Management: Getting the Most from Your People

The right talent managment can turn underperformers into overachievers; here's how to start.
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Resource Pro Editorial Team

Domestic, Foreign, and Alien Insurance Carriers 

With new generations entering the insurance profession and the rise of the insurtechs, many people are struggling to master industry jargon, though these terms aren’t a complicated as they might
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Resource Pro Editorial Team

The computer shows how the profit is increasing after a while.

Benchmarking for Improved Financial Performance

Building an analytics game plan? Here are five tips for building growth through data.
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Resource Pro Editorial Team

2019 Year in Review with Icons

2019 Year in Review

It’s been a very memorable year! Take a look at how we’ve developed meaningful partnerships with our clients in 2019.
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Resource Pro Editorial Team

A person is standing on top of the broken bridge to see what he needs to do in order to get across it without jumping.

Overcoming the Productivity Dip

The J-curve is a vital aspect of change management, but what is it, and how do you overcome it?
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Resource Pro Editorial Team

A person is using a magnifying glass to see which candidate will be the best for the new position.

Avoid Micromanagement: Think Strategically

Micromanagement is bad for productivity, buy how do you recognize it, and why do people do it?
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Resource Pro Editorial Team

People holding up smart phones

How to Attract Generation Z Employees for Insurance Roles

Who is Gen Z? What do they want & how do you connect with them? Find out how to attract Gen Z in today's insurance industry.
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Carolyn Collier

A group of business people looking at a tablet while pointing to its screen highlighting its importance.

Reward, Communicate, Differentiate

With generational differences gaining attention and more than a third of employees overall looking around for a different job, how can you win?
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Resource Pro Editorial Team

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Insurance capacity management for sustainable growth | Amber Brethouwer and Stephen Murphy - ReSource Pro
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Insurance capacity management: Growths biggest lever

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The Moment of Loss Is Where Insurance Earns or Loses Relevance | Sam Broomer - The Insurance Lead | embedded parametric insurance
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Embedded parametric insurance: fixing the moment of loss

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Resource Pro Editorial Team

The AI trust gap is an organizational problem, not a model problem
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