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How Convex nearly doubled gross written premium through strategic MGA operations

How Convex nearly doubled gross written premium through strategic MGA operations

Building a successful MGA (Managing General Agent) operation isn’t a single act, it’s a series of high-stakes decisions made under pressure, with limited time and often without a clear playbook to follow. Launch too fast and your operations become a liability. Move too slowly and you cede market share. Scale without the right infrastructure and

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Resource Pro Editorial Team

A person is drawing a dartboard to illustrate his point of achieving set goals.

Align Your Insurance Operations to Turbo-Charge Results

By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
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Dan Epstein Tagger

The new technology is introduced by the company which will change the whole system of the company

Technology Enables the Insurance Outsourcing Industry

Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
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Christopher Watkins

The water is sinking to a hole which is a scary situation for all the sea animals.

The Process Paradox

You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
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Dan Epstein Tagger

The time clock is sinking into the hole which is sucking everything.

The History of Insurance Industry Outsourcing

Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
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Dan Epstein Tagger

The warning sign illustrates the danger of attempting to reach the information.

What You Should Know About Cybersecurity

Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
The inside of the lightbulb is shown to show how it functions.

Consider Outsourcing Your Research & Development?

In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
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Matthew Bruno

The soldier is the winner and mvp of the chess which beat the opponent.

Lessons from La La Land

You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
The sign shows that the left turn is unavailable as you drive ahead.

No Left Turns

Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
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Patrick Armstrong

Green caterpillar climbing up a large green leaf.

Can We Change?

In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
Team of synchronized swimmers performing a dance arranged in a circle.

From Insurance Outsourcing to Operations Excellence

In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
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Dan Epstein Tagger

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