Business Process Management overview
Learn how to create more time so that your people can build stronger relationships.
Advancing Technology and Its Effect on the Insurance Workplace
ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this blog, we’ll recap Mark’s answers to key questions surrounding technology, including the impact of AI on insurance roles, the risks associated with tech, and more.
Economic Uncertainty Presents Opportunities for Agency & Carrier Partnerships
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Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes to distribution in both commercial and personal lines.
Megatrends Reshaping P&C Insurance 2035
From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying challenges in order to keep pace and succeed in the insurance world of 2035. Here are the trends that will shape the industry as we know it.
Channel strategies and plans for P&C agencies: A view of the personal lines segment in 2023
This new research report assesses agencies’ current channel partnerships, their expectations for changes to insurance distribution, and their future channel plans in personal lines. The report concludes with actions insurers and agents can take to strengthen their existing partnerships and respond to ongoing personal lines distribution changes. If you are ReSource Pro Advisory client, then […]
Megatrends shaping P&C insurance: 12 trends for the next decade
This new research report delves into the 12 megatrends shaping the P&C insurance industry, including the global macro forces eliciting strategic responses from insurers. By understanding the implications of these megatrends, insurers can proactively position themselves to meet the evolving needs of customers and effectively manage risks in the years to come. If you are […]
7 Ways the Insurance Workforce is Evolving
As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year reveals insight into how the industry is rethinking workforce strategies, roles, and the usage of tech. Here are seven key findings we uncovered.
Carrier gains a vision of success for new Managing General Underwriter
Building a Scalable Foundation for a Successful MGU Launch Launching a new managing general underwriter (MGU) requires far more than ambition. It demands a clearly defined operating vision, disciplined execution, and a deep understanding of market dynamics. For a globally operating specialty carrier preparing to enter the U.S. excess and surplus (E&S) market, getting these […]
John Spencer on Starting an Insurance Career after the Navy
After serving 31 years in the Navy, Rear Admiral John Spencer chose not to retire but instead embarked on a second career in the insurance industry.
The Long and Winding Road to Claims Resolution
Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising dramatically in cost. While the time and cost of the claims journey are both increasing, the expectations of customers are running in the opposite direction—people want it faster for less.