Agency and broker talent strategies in 2023
This research report features the talent strategies and plans for retail agencies and brokers in 2023 based on a survey of agency executives. The report features agencies’ new approaches to workforce strategies, including attracting, retaining, and reskilling talent. The report also includes the evolution of key agency roles, plans for developing agency leaders, and agencies’ […]
The Three ‘As’ of AI in P&C Insurance

There are three ways insurance companies are and can leverage the power of AI: automation, augmentation, and action – the three “As.” However, there remain concerns over the use of AI in insurance, including data privacy concerns, ethical issues, and its ability to ensure fair decision-making.
Augment your team with Underwriting Assistance
Reimagining Underwriting with Scalable, Data-Driven Support, Underwriting Assistance Underwriters sit at the center of some of the most significant changes reshaping the insurance industry today. Intensifying competition, mounting expense pressure, higher customer expectations, and the growing need to better leverage data have all increased the demands placed on underwriting teams. At the same time, submission […]
Business Process Management overview
Learn how to create more time so that your people can build stronger relationships.
Advancing Technology and Its Effect on the Insurance Workplace
ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this blog, we’ll recap Mark’s answers to key questions surrounding technology, including the impact of AI on insurance roles, the risks associated with tech, and more.
Economic Uncertainty Presents Opportunities for Agency & Carrier Partnerships

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Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes to distribution in both commercial and personal lines.
Megatrends Reshaping P&C Insurance 2035

From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying challenges in order to keep pace and succeed in the insurance world of 2035. Here are the trends that will shape the industry as we know it.
Channel strategies and plans for P&C agencies: A view of the personal lines segment in 2023
This new research report assesses agencies’ current channel partnerships, their expectations for changes to insurance distribution, and their future channel plans in personal lines. The report concludes with actions insurers and agents can take to strengthen their existing partnerships and respond to ongoing personal lines distribution changes. If you are ReSource Pro Advisory client, then […]
Megatrends shaping P&C insurance: 12 trends for the next decade
This new research report delves into the 12 megatrends shaping the P&C insurance industry, including the global macro forces eliciting strategic responses from insurers. By understanding the implications of these megatrends, insurers can proactively position themselves to meet the evolving needs of customers and effectively manage risks in the years to come. If you are […]
7 Ways the Insurance Workforce is Evolving

As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year reveals insight into how the industry is rethinking workforce strategies, roles, and the usage of tech. Here are seven key findings we uncovered.