The Long and Winding Road to Claims Resolution

Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising dramatically in cost. While the time and cost of the claims journey are both increasing, the expectations of customers are running in the opposite direction—people want it faster for less.

TAG, YOU’RE IT: Resolving Errors in E&S Filings and Reports

You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two.  A normal response is, “Phew!  I’m glad THAT’s over”.  Be careful, though; it may not be that straightforward.  If a filing or policy is tagged, indicating that a surplus lines transaction has inaccurate or missing information. , there’s more work to do. 

Consulting overview

Our team has decades of experience across the insurance industry, including C-level executive positions and encompassing agencies, wholesalers, MGAs, and carriers. Whether you’re looking to enter new markets, introduce new products, or weigh new technology investments, we can provide a 360-degree view across the entire insurance ecosystem to help your organization cut through the complexity […]

Should We Trust AI to Make P&C Decisions? 

AI is poised to transform much of our world, and it is wise for insurance professionals to understand developments and dive in to get hands-on experience. However, exactly what role should it play in P&C insurance decisioning? How can we harness AI tools in the right places and adjust the blend of humans and tech over time?

Podcast Recap: Mark Breading on Strategy, Distribution, and Data

In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from the conversation: Overall, Mark’s insights provide valuable perspective on the current state and future direction of the insurance industry, as well as ReSource Pro’s unique […]

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles


New research from ReSource Pro Consulting indicates MGAs face several roadblocks when investing and deploying new technology capabilities. MGAs are tackling various technology initiatives spanning distribution, internal operations, and insurer relations, which are fueling priority conflicts and stretching IT teams thin.