John Spencer on Starting an Insurance Career after the Navy
After serving 31 years in the Navy, Rear Admiral John Spencer chose not to retire but instead embarked on a second career in the insurance industry.
The Long and Winding Road to Claims Resolution
Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising dramatically in cost. While the time and cost of the claims journey are both increasing, the expectations of customers are running in the opposite direction—people want it faster for less.
TAG, YOU’RE IT: Resolving Errors in E&S Filings and Reports
You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two. A normal response is, “Phew! I’m glad THAT’s over”. Be careful, though; it may not be that straightforward. If a filing or policy is tagged, indicating that a surplus lines transaction has inaccurate or missing information. , there’s more work to do.
Consulting overview
Our team has decades of experience across the insurance industry, including C-level executive positions and encompassing agencies, wholesalers, MGAs, and carriers. Whether you’re looking to enter new markets, introduce new products, or weigh new technology investments, we can provide a 360-degree view across the entire insurance ecosystem to help your organization cut through the complexity […]
Should We Trust AI to Make P&C Decisions?
AI is poised to transform much of our world, and it is wise for insurance professionals to understand developments and dive in to get hands-on experience. However, exactly what role should it play in P&C insurance decisioning? How can we harness AI tools in the right places and adjust the blend of humans and tech over time?
Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?
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Recent research by ReSource Pro Consulting on digital strategies in mid/large commercial lines shows many agencies are uncertain about the impact of some forms of automation. This uncertainty could be depriving agencies of significant growth opportunities.
Podcast Recap: Mark Breading on Strategy, Distribution, and Data
In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from the conversation: Overall, Mark’s insights provide valuable perspective on the current state and future direction of the insurance industry, as well as ReSource Pro’s unique […]
Mark Breading on Strategy, Marketing, and Data
Mark Breading, Senior Partner at ReSource Pro, discussed distribution trends and the future role of agents on the Agency Freedom podcast.
Protect Yourself From Recruiting Scams
Scams and other security risks are rampant on the Internet, and we recommend you take steps to protect yourself and the security of your information.
Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles
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New research from ReSource Pro Consulting indicates MGAs face several roadblocks when investing and deploying new technology capabilities. MGAs are tackling various technology initiatives spanning distribution, internal operations, and insurer relations, which are fueling priority conflicts and stretching IT teams thin.