ReSource Pro’s latest research report, Carrier and MGA Distribution Technology Strategies in Commercial Lines, examines how commercial lines carriers and MGAs are investing in technology to strengthen distribution partnerships, improve agent experiences, and accelerate growth. Based on proprietary survey research and expert analysis, the report explores the technologies, automation initiatives, and digital capabilities shaping commercial lines distribution strategies in 2025 and beyond.
From AI-enabled automation and straight-through processing to API connectivity and data-driven workflows, the report provides practical insights into where carriers and MGAs are investing to better support agents, improve operational efficiency, and deliver modern digital experiences.
Key topics include:
- The state of distribution technology adoption: How carriers and MGAs are progressing along the automation maturity curve and where manual processes continue to create friction.
- Technology investment priorities: The business drivers influencing technology decisions, including improving agent experiences, increasing operational efficiency, and expanding market opportunities.
- Digital capabilities transforming sales and servicing: Key investments in data prefill, intelligent data intake, straight-through processing, agent portals, APIs, automated endorsements, and self-service capabilities.
- Modern distribution management strategies: How carriers are strengthening licensing, appointments, agency onboarding, CRM, and performance analytics to build stronger agency relationships.
- Preparing for the future of commercial lines distribution: Strategic recommendations for AI adoption, API expansion, technology partnerships, and creating more connected digital ecosystems.
This report is essential reading for carrier and MGA executives, distribution leaders, operations professionals, and technology decision-makers seeking to modernize distribution capabilities, strengthen agency partnerships, and create a competitive advantage through digital innovation.
Click here to access the report. If you are not an Advisory client, please complete the included form and a member of our team will contact you.
