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As 2025 comes into focus, insurance organizations are balancing fast-moving technologies, new distribution models, and a global war for talent. Across the year, several stories stood out for how clearly they captured these shifts—and what they mean in practice for carriers, MGAs, wholesalers, and agencies navigating rapid change.
By
Resource Pro Editorial Team
Insurance agencies face a rapidly expanding tech landscape, from core systems to new AI solutions. This summary outlines how ReSource Pro’s three-tiered model helps leaders assess maturity, prioritize tools, and advance their digital strategy.
By
Vinay Shah and Mark Breading
Cyber threats evolve daily, and the insurance industry must stay vigilant. Discover how ReSource Pro’s award-winning cybersecurity programs, guided by CISA best practices, help safeguard client data and build trust
byResource Pro Editorial Team
Women make up nearly 60% of the insurance workforce, yet only 23% of carrier executives and just 11% of technology leaders. For Deb Smallwood, these aren’t just statistics. They’re proof
byResource Pro Editorial Team
At Applied Net 2025, AI emerged as the defining force of the Intelligent Insurance Era. This post explores how vertical, insurance-specific AI is reshaping operations—enhancing human expertise, enabling smarter workflows,
byMing Kostuck
This isn’t just another labor shortage story. It’s a reckoning. The insurance industry’s claims talent crisis has been decades in the making; the result of short-term cost-cutting, underinvestment in training,
byResource Pro Editorial Team
Digital transformation in insurance doesn’t start with new software — it starts with people, processes, and data. That’s the perspective of Gustavo Guadalupe, CIO of Qualitas Insurance, who has spent
byResource Pro Editorial Team
In a recent feature for CIAB’s Leader’s Edge, Dan Epstein, CEO of ReSource Pro, and Chris Watkins, Chief Information Officer, discuss how insurance leaders can move past the hype around
byResource Pro Editorial Team
Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused
byResource Pro Editorial Team
In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value
byResource Pro Editorial Team
In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to
byResource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and
byMark Breading and Heather Turner
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