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In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to BCG Consulting, while 75% of insurance companies have digital initiatives in motion, only 25% see measurable value. So, what’s holding organizations back? The answer often
By
Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner
As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our
byResource Pro Editorial Team
In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and
byHeather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to
byResource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated
byResource Pro Editorial Team
Is AI shaping P&C, or stripping it of what matters? Artificial intelligence is already changing the world and is poised to reshape every aspect of our lives. There is little
byMark Breading
In the insurance industry, many operations leaders feel like they’re stuck playing an endless game of whack-a-mole. Fix one problem, and two more pop up. Between integrating fragmented systems, balancing
bySteve Murphy
Since the dawn of the Internet, predictions have abounded about the demise of the insurance agent, with the idea that the digital world would drive a shift to direct, online
byMark Breading
We sat down with Traci Slater, Assistant Manager, SDU – ReSource Pro Compliance, US, to discuss the growing demand for specialty licensing support and how the company has enhanced its
byResource Pro Editorial Team
Peak renewal season means a sudden high volume of tasks, from paperwork to customer communications. The 2025 insurance renewal season will be no exception, with some experts predicting added layers
byErnie Feirer
With the thousands of blogs, articles, and presentations on AI and P&C insurance saturating the market, you may be wondering, “What more can be brought to the table?” While this
byMark Breading
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