Automation Accelerates in Small Commercial Lines Underwriting
Insurers have reexamined their strategies amid new demands as underwriting departments experience waves of changes. Now, new research shows the results of insurers’ efforts in transforming their underwriting businesses, and the small commercial segment is entering a new phase of automation.
Use Case: Broker Enhances Commercial Account Servicing
Find out how our Insurance Experience Center helped one insurance broker overcome the challenges of servicing small commercial accounts while maintaining operating margins.
What Can Insurers Do to Reboot Customer Experience?
Delivering a superior customer experience is a powerful differentiator that builds allegiance and drives growth and profitability, however designing and delivering that experience is remarkably complex, especially in our highly regulated industry.
How Satisfied are Agencies with Insurers’ Digital Capabilities in Personal Lines?
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Perhaps no other business segment in insurance has seen the ripple effects of distribution changes like personal lines. Agencies and insurers focused on the segment are often the pioneers of innovative, new approaches in distribution.
Insurance Compliance Myths Busted: License Renewals
Insurance agencies and their producers are busy, though sometimes, being busy can lead to overlooking important deadlines, such as insurance license renewals. These are important requirements, and state insurance regulators do not take them lightly.
Insurance Compliance: What Causes Consent Orders?
Insurance state regulators expect licensees to demonstrate the highest standards of professional and ethical conduct. When they fail to do so, the result is often a consent order, which must responded to promptly and correctly.
Change Your Data into Dollars
Do you know the difference between a liability and an asset? Of course you do! So why do so many people get them confused when it comes to Analytics?
Don’t Let Zero Report Compliance Turn Into An ‘Uh, Oh’ Moment
Insurance agencies with surplus lines licenses have some special compliance requirements that those handling only admitted insurance do not, such as the “zero reports” statement to state regulators.
Today’s Leading P&C Claims Insurtechs: 20 Making a Difference
The insurtech movement, which began around 2010, is both maturing and evolving. This is especially true in the P&C claims space, where companies are gaining traction and having a significant impact on their customers.
Four Keys to Getting Governance Right
Getting the right answer to the governance question is one of the most important factors affecting the success of strategic initiatives. In our work with clients, we see four keys to getting the governance question right.
