Overcoming the Productivity Dip

The J-curve is a vital aspect of change management, but what is it, and how do you overcome it?

Avoid Micromanagement: Think Strategically

Micromanagement is bad for productivity, buy how do you recognize it, and why do people do it?

How to Attract Generation Z Employees for Insurance Roles

Who is Gen Z? What do they want & how do you connect with them? Find out how to attract Gen Z in today’s insurance industry.

Reward, Communicate, Differentiate

With generational differences gaining attention and more than a third of employees overall looking around for a different job, how can you win?

2019 Sales & Service Survey: Pre-Launch Takeaways

ReSource Pro conducted a survey to see what sales & service departments really think of one another. Here is a sneak peek!

Are Independent Agents Going the Way of the Dinosaur?

With the surge of M&A activity happening among insurance agencies, will independent agents be around in the next era?

Operate Like You Mean It

Mergers and Acquisitions can bring about another kind of M&A: Mayhem and Agitation. Read about how to clear the path for scalable growth.

Celebrate and Engage Your Gen Z Talent

ReSource Pro celebrates National Intern Day! Our interns have no doubt contributed to company operations, and we thank them for their work.

How to Kill Agency Profitability

Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.

Closing the Chasm between Sales and Service

Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.