How the Pandemic Shaped P&C Insurers’ Digital Priorities
Throughout 2020, Strategy Meets Action tracked changes to personal and commercial lines insurers’ budgets and plans through surveys and our ongoing work with insurers around digital transformation. In this blog, we’ll dive into the big themes we discovered.
Boosting Insurance Claims Quality by 100X in 60 Days
Let’s take a look at how James River was impacted and how, with the help of ReSource Pro, it was able to overhaul claims quality and processing time.
Certificate Tips & Tricks: How to Prevent Misunderstandings
Should insurance agencies attach complete endorsement or policy forms to certificates of insurance? Here’s why doing so is in their best interest.
Achieving a Faster, More Efficient Insurance Customer Experience
Find out how a national insurance PA and a digital MGA overcame these obstacles and transformed the customer experience with the help of ReSource Pro’s IX Center.
Do Distributors and Carriers See Eye to Eye on Tech?
SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
Growing Small Insurance Accounts
Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.
Q&A with Deb Smallwood, Strategy Meets Action
Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood’s insights as an industry vet with a career-long devotion to the digital transformation of carriers.
The Nolan Company Spotlight: Q&A with Steve Discher
Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
Top Underinsurance Trends Agents Need to Talk About in 2021
In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and upselling.
Protect Your Clients from High-Loss Events in 2021
For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.