Upgrade Your Insurance Customer Experience

Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.

What We Learned in 2020

The trophy is for the winner of the insurance competition that occurred yesterday.

In the face of 2020’s many challenges, our teams still found ways to learn and grow. We asked ReSource Pro employees to share some of their top lessons learned this year about work and personal life; here’s how they responded.

2020 Year in Review: Celebrating Resiliency

This year was driven not only by exceptional performance, but also compassion. We’re proud of all our team has accomplished, both inside our organization and throughout our communities. We wish you happy holidays and a bright new year.

Celebrating 1 Million Hours Saved with Advance It!

Since its inception, Advance it! has produced 23,317 ideas, saving over 1 million hours in processing time. To celebrate this milestone, we want to share some of the best ideas the program has generated.

Tips for Achieving Organizational Efficiency

Today we’re with Angela Adams, President of Angela Adams Consulting Services, who spoke at ReSource Pro’s Virtual Boot Camp, leading the session “Maximizing the Power of Your Agency Management System.” Let’s dig into how Angela maximizes her own performance.

5 Best Practices for Avoiding Insurance Policy Errors

In the previous post of our series, we revealed three of the most common policy errors and how they happen. Today, we’ll share five best practices that can help you achieve greater policy accuracy while reducing liability.

Top 3 Takeaways from Reuters Future of Insurance

A person is holding a small star and says that the person who has the most success would be able to get the star.

At the Future of Insurance USA conference, Anuj Jain (Carriers Practice Leader) had the opportunity to both attend and speak on the panel “The New Insurance Marketplace: Unlock Unprecedented Customer Reach with Tech.” Here are his top 3 takeaways.