Our security commitment
Building trust through security
Secure Infrastructure
Data is processed within secure client environments or certified US cloud infrastructure
Data Security
Industry-standard encryption protects data in transit and at rest
Access Management
Role-based access and identity controls limit administrative privileges
Network Security
Secure, encrypted network connectivity supports reliable data transmission
Secure Development
Security testing and code quality embedded across development lifecycle
Privacy Governance
Privacy-by-design principles and transparent data handling practices ensure responsible processing and protection of personal information.
Regulatory Compliance
Adherence to applicable regulatory requirements and independently audited compliance programs support ongoing alignment with industry and legal standards.
Vulnerability Management
Regular assessments reduce risks across systems and applications
Physical Security
Strict enforcement of clear desk, visitor procedures, and restricting removable media at all operations centers
Resilience & Response
24×7 detection and tested incident response and continuity planning ensure reliable service delivery
Learn more about how we protect your data
Our certifications, accreditations and awards
ReSource Pro holds industry-recognized certifications and accreditations that reflect a robust and independently validated security framework.
Our compliance program and operational controls are built to support secure, resilient, and scalable services as organizational and operational demands grow.
Security Certifications: ISO27001:2022 • SOC 1 Type II • SOC 2 Type I
Industry Recognition: CSO Award x 2
Global Certifications and Award
In-house expertise
Laura Brown
- North America
- 20+ years of experience in Cyber Security, IT Risk Management & Governance
Laura is a seasoned technology leader with a strong background in financial services, including insurance. Prior to joining ReSource Pro, Laura led cross-functional teams at Fortune 500 companies, ensuring the security of sensitive information such as health data and credit card information.
Todd Yu
- Asia
- 12+ years of experience
Todd is an ISMS Advanced Professional and his security expertise spans project management, data privacy compliance, and cloud security, providing clients with peace of mind in a rapidly evolving digital landscape.
Rakesh Ramadas
- Asia
- 12+ years of experience
Rakesh implements ReSource Pro’s comprehensive Information Security programs and Global Security Operations Center, managing internal and external penetration projects, ISO certification and SSAE18 SoC Type2 Attestation. He is an IRCA Certified ISO 27001 Lead Auditor with previous experience managing IT infrastructure including Data Centers and ISO 27001 implementation.
Challenge Chen
- North America
- 13+ years of experience
Challenge contributes and oversees the execution of goal security and risk management strategy at ReSource Pro and leads a high performing global security team. He is an ISMS Advanced Professional with both a Project Management Professional (PMP) Certification and Lean Six Sigma Green Belt Certification.
Al Security & Governance
Business-Driven AI
Productivity enablement
Performance & scalability
Human-validated outputs
No autonomous decisions
Secure Al Platform
Secure IT infrastructure
TLS for data transit
Access control & authentication
Incident response & forensics
Governed & Ethical Al Use
Approved Al use cases
Clear oversight & accountability
Responsible use aligned with ethical principles
Regulatory and contractual alignment
Enterprise-Grade Security
ISO 27001 alignment
HIPAA safeguards
NIST-based controls
Incident readiness
Data Protection by Design
Data minimization
Sensitive data protection
Purpose limitation
No model training
Controlled Al Inputs
Authorized data inputs
Prompt-level controls
Limited data exposure
De-identified processing
Validated Al Outputs
Trusted Al outputs
Human-in-the-loop
Decisions backed by evidence
Quality assurance
Transparency & Trust
Clear Al boundaries
Client transparency
24/7 monitoring and alerting
Observability and auditability
ReSource Pro Security FAQs
How We Protect Your Data and Operations
How does ReSource Pro help insurance organizations reduce operational and third-party risk?
ReSource Pro reduces risk through a mature operating model built on formal governance, standardized processes, and continuous oversight. Security, compliance, and operational controls are embedded across our delivery teams and supported by documented procedures, access controls, and independent third-party attestations. This approach helps ensure security, compliance, and operational stability across client engagements.